How to Integrate New Relic with PagerDuty
Introduction
New Relic is an all-in-one web application performance tool that lets you see performance from the end user experience down to the line of application code. Combining real user monitoring, application monitoring, and availability monitoring in a single solution built from the ground up, New Relic lets developers and operations teams manage web application performance in real-time. New Relic integration with PagerDuty is done through PagerDuty Connect.
Integration
Create PagerDuty & New Relic accounts if you haven’t already.
- From your New Relic account go to “Account settings” and choose “Alert notifications”. Choose the PagerDuty tab and click “Alert with PagerDuty”.

- You will be redirected to PagerDuty. Enter your PagerDuty login information and click Authorize Integration.

- If this is your first time integrating New Relic with PagerDuty, the next step will ask you to create a new service in PagerDuty for the integration. The default name of the service will be New Relic; change it if you’d like. Then, select an escalation policy for the service. If you’ve already integrated with New Relic and you already have a New Relic service, you’ll have the choice of integrating with an existing New Relic service in PagerDuty or creating a new service.

- You will then be redirected back to New Relic and your new PagerDuty integration will be authorized. You can now use it just as you would any other endpoint for New Relic notifications.
