PagerDuty for Financial Services

Financial services organizations must accelerate innovation while enabling hybrid ops visibility and orchestration across modern and legacy systems. PagerDuty turns data into insight and action to help teams at the world’s top financial services organizations meet rapidly evolving customer needs.

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Power major incident workflows end-to-end

A global leader in digital operations management, PagerDuty is an automation-led, AI-powered platform to manage the entire incident lifecycle more efficiently. Surface actionable alerts only, automate critical workflows and enhance cross-functional collaboration to deliver reliable and safe customer experiences.

Future Proof Your Financial Services

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Mitigate downtime and compliance risk

Provide 24/7 access to your critical business services. Built-in automation powers a unified view across tools for rapid resolution and guided remediation ensures SLAs are met—while maintaining auditable, traceable records.

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Bridge operating models

Drive operational efficiency across IT and distributed teams, with embedded standards and service ownership best practices. With clear accountability, your teams spend less time firefighting and more time innovating.

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Benefit from fast time to value

PagerDuty can be configured and implemented in days, not months. And, with 700+ integrations, it works out of the box, adding value to your existing tech stack and making it easy and quick to adopt.

Get ready for DORA and FCA/PRA!

In 2025, all financial institutions—and their third-party providers—operating in the EU and the UK will need to comply with new regulations focused on digital operational resilience. PagerDuty can help you drive compliance standards for your critical business services to achieve operational efficiency at scale and mitigate the risk of downtime, revenue loss, fines and penalties.

How PagerDuty Empowers Financial Services Institutions

Achieve operational efficiency at scale

Reduce manual toil with AI and automation and advanced ChatOps and ITSM integrations.

Drive compliance standards for critical business services

Leverage embedded service ownership best practices for seamless mobilization and assess service health at-a-glance.

Engage in proactive communications

Keep internal stakeholders, executives and customers in the loop of what’s happening with an incident.

Foster continuous improvement

Turn every incident into an opportunity to uncover patterns across incidents, tools, teams and time to proactively improve incident resolution.

Trusted by the Leading Innovators in Financial Services

Customers include 45% of the Fortune 500 financial services organizations

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PagerDuty helps organizations achieve:

$3.48 million annual average benefit due to revenue protection from reduced downtime

27% more productive DevOps teams

$352k risk mitigation

Result:
a three-year 795% ROI

with a payback period of 2.1 months

IDC Business Value White Paper, sponsored by PagerDuty. PagerDuty Helps Organizations Optimize Their Digital Operations Management, doc #US47011820, January 2021

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