The “Problems” With Agile and Scrum
Agile is a popular buzzword in software development, with some organizations and teams masquerading as “agile” while they are actually doing something very different. I’ve…
Employee Spotlight: PagerDuty’s Inaugural Social Impact Award Winner
PagerDuty.org congratulates Adam Boone, a Sales Operations Analyst at PagerDuty, as the inaugural recipient of the Social Impact Quarterly Leadership Award for his commitment to…
Summit Is Back! (This Time With Free PDU!)
It’s almost that time of year—that time of year where developers, engineering managers, IT teams, and industry leaders come together to learn and share knowledge…
In Announcements, Events
PagerDuty Signs Open Letter to Foster Diversity in Vendors and Partners
At PagerDuty, as our CEO Jennifer Tejada has shared, we believe that equality should not be a privilege, but a right for all. As a…
In Announcements, Culture
Keeping PagerDuty Always On With Remote Incident Response
Earlier this month, many areas of the internet experienced a major incident caused by a router misconfiguration within a highly used service provider. This led…
In Incident Management & Response
What’s New: Updates to Visibility Console, Event Intelligence, Analytics, and More!
We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! PagerDuty partners with organizations to help teams create efficiencies…
In Product
Rein in Your Incidents: Incidents and Alerts Foundations
Solving incidents is hard. Depending on your current situation, you may also be losing a lot of time figuring out what notifications constitute an incident….
In Alerting, Event Management, Incident Management & Response
Summit EMEA: How Vodafone Is Enabling Immutable Telemetry
In June, we were delighted to host our first ever virtual PagerDuty Summit EMEA! Llywelyn Griffith-Swain, SRE Manager, and David Jambor, Head of Systems Engineering…
PagerDuty Paying Dividends for Form3’s Digital Payment Platform
Your payment systems have slowed to a crawl, customers are getting impatient and abandoning their shopping carts both online and in stores, and you’re losing…
PagerDuty.org Launches Time-Critical Health Funding to Reach People Faster
Beyond the immediate threat to health and life that COVID-19 brings, it also carries an invisible toll in disrupted and delayed preventive and routine services…
In Announcements, Company
Postmortems and More With J. Paul Reed
PagerDuty sat down with J. Paul Reed, a Senior Applied Resilience Engineer at Netflix, for an Ask Me Anything (AMA) to discuss best practices around…
Improve Customer Experiences & Collaboration Between Support and Engineering With Bidirectional Communication
We are delighted to announce our new PagerDuty integration for Salesforce Service Cloud. This integration empowers Customer Service, Engineering, and IT teams to proactively resolve…
Summit EMEA: The New Normal and Leading Through Change
This week, we hosted our first-ever virtual PagerDuty Summit EMEA! Our CEO, Jennifer Tejada, kicked off the event by re-emphasizing PagerDuty’s commitment to the Black…
In Events
Meet the PagerDuty Product Design Team
How do you design a product that customers love to hate? “Hey, that thing you’re responsible for is down. Oh, and people have noticed and…
What’s New: PagerDuty Fits the Way You Work, Where You Are, and With the Tools You Love!
This month, we are excited to announce a new set of product updates and enhancements built for real time and designed to fit the way…
In Product
Voices for Change: A Juneteenth 2020 Reflection & Q&A
About 15 years ago, my mom sat me down to talk, and I had never seen her so nervous. She explained to me that there…
In Culture
Less Is More With Intelligent Response and Automation
For better or for worse, we have become a society obsessed with efficiency. There are watermarks of it in every corner of our lives—from digital…
In Product
PagerDuty University in the Era of Virtual Training
Social distancing remains essential as we eventually make our way through a post-COVID-19 world. Gone are the days of gathering 50 people into your largest…
