Sam Lewis
Posts by Sam Lewis
Lessons from Virtuoso: Three Steps You Can Take to Reduce Alert Volume by up to 94% in Three Weeks
We recently sat down with Shawn Motley, Senior DevOps Engineer at Virtuoso, to talk about his experiences with PagerDuty and the Event Enrichment ...
What is Operational Maturity?
Long-time PagerDuty customers Dropbox, Flipboard, and Splunk spoke about their hard-won experience, shared war stories, and discussed what they’ve ...
Why We Didn’t Build a Native Chat Client
Transparency and collaboration are at the core of DevOps philosophy, and ChatOps is an important aspect of both. ChatOps puts an entire team or ...
The Best Metrics for Driving Cultural Change in DevOps Teams
Everyone wants to optimize their team’s performance, but coming up with a good plan for doing so isn’t always easy. That’s why operationally ...
Customer Perspective: Setting Up IT Operations Software for Startups
This is a guest blog post written by Anthony Gibbons, the Operations Manager at Airhead Education. Anthony gives his perspective as a startup setting ...
PagerDuty Rocking Out at Velocity Santa Clara
Five (count ‘em) PagerDuty engineers/product managers were chosen to speak at Velocity Santa Clara next week. BOOM! What a beautiful world we live ...
CloudMonix and PagerDuty Join Hands for Next-Gen Cloud Monitoring
With CloudMonix’s core objective of simplifying, streamlining and automating routine or complex tasks for Cloud System Administrators and IT ...
Gain Greater Context with Rich Incidents
The site is down. Alarms are going off. Before you can fix anything, you first have to understand what’s going on. And gaining context can be hard ...
Boundary Integrates with PagerDuty
When it comes to monitoring the health of your IT system, the team at Boundary lives by the philosophy that every second counts. Rather than letting ...
Report from ServiceNow Knowledge 15
Last week, we sponsored a booth and participated with all of ServiceNow’s awesome partners at Knowledge 15 in Las Vegas! ServiceNow is a a powerful ...
Best Practices in Outage Communication: Internal Stakeholders
When you’re in the middle of an outage, the last thing you want is people from all over the company constantly asking you when it’s going to be ...
Introducing PagerDuty Integration for Threat Stack
We love PagerDuty and are big users ourselves. We love the ease of integration with our other platforms. We love the scheduling and overrides. We love...
Cut Your Resolution Time with AppDynamics and PagerDuty
Application Performance Monitoring (APM) systems like AppDynamics can provide incredibly rich information about what’s happening with your IT ...
PagerDuty Introduces Team Organization Feature
No matter what team you’re on, PagerDuty helps you resolve incidents faster. DevOps involves collaboration across multiple teams for better ...
Webmon Joins the PagerDuty Partner Ecosystem
Today we’re announcing the integration of PagerDuty with Webmon, a website monitoring and escalation service that lets you be the first to know when...
PagerDuty Sponsoring AWS London, Puppet Camp London, and a Beer-Fueled Get-Together
PagerDuty is delighted to announce it’s heading to London for its first international conferences, ever. We’re proud to sponsor AWS Summit in ...