| In Community, DevOps, Events, Innovation, Technology, Trends

A DevOps Primer to Help You at IBM InterConnect Are you going to IBM Interconnect, but don’t know much about DevOps? We’ve got you covered….

| In Community, Events, On-Call Life

I am not always a fan of “Women in Tech” events. So imagine my surprise to find myself spearheading a Women’s Leadership Circle here at PagerDuty. How do women-focused career events actually help?

| In Announcements, Events

The submissions are in! Now it’s time to vote on what custom alert sound will make the cut and become the newest PagerDuty alert, available in the November 2015 release for selection from the PagerDuty app.

| In Announcements, Community, Events

We’re excited to announce our first-ever custom alert sound contest! Beginning September 21, 2015, we will accept submissions for a chance to be included as an alert sound in our mobile app. We have a great community, and we want to see them get creative. Or ironic. Or immature. Songs, clever noises, avant-garde recordings of one hand clapping – all are welcome. Send your best creation to pickyourpage@pagerduty.com.

As indicated in a survey conducted by Forrester Research, a well-constructed IT Operations management system provides fast alert notification, keeps business-critical incidences from occurring at a minimum, and focuses on automation as a way of addressing issues. What we are actually seeing in the field today, however, doesn’t seem to line up with this approach. According to a recent Forrester thought leadership paper, incident resolution practices today are tactical, reactive, and harm commercial success. Listed below are some observations we are seeing with IT Organizations in the Enterprise.

| In Announcements, Community, Events

Five (count ‘em) PagerDuty engineers/product managers were chosen to speak at Velocity Santa Clara next week.
BOOM! What a beautiful world we live in. But what are they going to be speaking about? We’re glad you asked.

| In Events

Last week, we sponsored a booth and participated with all of ServiceNow’s awesome partners at Knowledge 15 in Las Vegas! ServiceNow is a a powerful platform-as-a-service for IT teams. We heard success stories from customers who use PagerDuty to enhance their ServiceNow experience.

Application Performance Monitoring (APM) systems like AppDynamics can provide incredibly rich information about what’s happening with your IT infrastructure, and can identify performance issues before they create big problems. However, this information is only as good as your ability to respond to it. PagerDuty can extend the capabilities of AppDynamics Alert & Respond policies to ensure incidents are noticed, responded to, and fixed quickly.

| In Events

Last week, PagerDuty had the pleasure of attending AWS Summit on our home turf in San Francisco. It was nothing short of epic. The Amazon Web Services crowd is definitely our niche. AWS is a critical component of the PagerDuty platform, and our three founders actually came up with the idea for PagerDuty while working at Amazon! So, naturally, we feel totally in our element surrounded by other AWS fans at these types of events.

| In Community, Events, On-Call Life

We hosted our first user group last week at PagerDuty HQ! Not only did we gather our awesome customers and enjoy the taco bar and cervezas, but we got to learn a lot from our them, share our roadmap – and our customers learned from each other, too. We really value user feedback as part of how and why we build our product. We wanted to share some key takeaways from our sessions during the event.

| In Events, Features

We love hackday here at PagerDuty – it’s a great opportunity for everyone at the company to work on projects they’re passionate about, get the…

| In Announcements, Events, Partnerships

Welcome, SaltStack, to the PagerDuty platform! SaltStack is an open source configuration management and remote execution tool that allows you to manage tens of thousands…

| In Events

That’s right…it’s one of our favorite times of the year here at PagerDuty: Movember. Not only do we get to grow awesome mustaches, but we…

| In Events, Operations Performance, Reliability

How we drink our own champagne (and do monitoring at PagerDuty) We deliver over 4 Million alerts each month, and companies count on us to…

| In Events

At PagerDuty, we pride ourselves in supporting the everyday hero, so naturally, we take it upon ourselves to give back to the community. Each year,…

| In Events

Last week, we attended New Relic’s FutureStack14 conference and it was a great opportunity for us to connect with our friends over at New Relic…

| In Events, Security

Evan Gilman, operations engineer at PagerDuty, recently spoke at a meetup at PagerDuty HQ.  The first thing Evan noted, “Security is hard.” Whether you’re a…

| In Events, Partnerships

Last month, we covered the tactics Twitter employs to keep users’ data safe. Stephen Lee, the director of platform solutions at Okta, also spoke at…