Keeping our customers happy is a source of pride at PagerDuty. While having a reliable product that is loved by our customers makes our lives…

Guest blog post from Ville Saarinen, Development & Marketing at Flowdock. Ville is interested in the combination of sociology and technology, and is based in…

| In Operations Performance, Reliability

Continuous integration (CI) is a software development practice where members frequently merge their work to decrease problems and conflicts. Each push is supported by an…

| In Alerting, Operations Performance

“With PagerDuty we have be able to consolidate our alert stream” – Chris Peters, Operations Lead at Expensify “I can’t imagine life without PagerDuty. Having…

| In Alerting, DevOps, Operations Performance

This is the final post of our series about transitioning to a DevOps culture (for now). To start from the beginning check out, Why You…

| In Alerting, DevOps, Operations Performance

This is the third post in a series to help your engineering team transition into a DevOps organizational model. Here we’ll discuss how to scale…

| In Alerting, Operations Performance

This is the second post in a series to help your engineering team transition into a DevOps organizational model. Here we’ll discuss how to start…

| In Alerting, DevOps, Operations Performance

This is the first post in a series to help your engineering team transition into a DevOps model. We’ll start with the whys and get to…

| In Alerting, Operations Performance

Whenever we meet someone the first question we are asked is what we do for a living. We are always on the job, even though…

| In Features, Operations Performance

We get it. You hate getting alerts. As Jason Floyd, Senior DevOps Manager at Real Networks put it, “I love you and I hate you. PagerDuty…

| In Alerting, Operations Performance

It’s easy to feel underutilized as an engineer working in a NOC. Especially in a larger organizations you may find yourself silod into owning highly…

Anything can happen while you’re on-call. You can experience a quiet, incident-free shift or suffer a severe outage that makes your head explode. Since you…

| In Alerting, Operations Performance

Last week, we gave some suggestions for how you can spend your time when you are on-call. However, here are some things that you absolutely…

| In Alerting, Operations Performance

In a recent survey we conducted of on-call engineers, 51.5% of people stated that while on-call during non-business hours they like to spend time with…

| In Features, Operations Performance

Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting…

| In Alerting, Operations Performance

Okay, breathe. Everything is going to be okay! In a recent survey we conducted, we learned that over 80% of you have admitted you have…

Many solutions offer email alerts to notify customers of an issue. Email alerts are effective if you’re in front of your inbox all day, but…

| In Operations Performance, Reliability

At PagerDuty we’ve invested in superior reliability of our service. We strive for 100% uptime to ensure that any events detected by your monitoring tools…

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