Keeping our customers happy is a source of pride at PagerDuty. While having a reliable product that is loved by our customers makes our lives…
Guest blog post from Ville Saarinen, Development & Marketing at Flowdock. Ville is interested in the combination of sociology and technology, and is based in…
Continuous integration (CI) is a software development practice where members frequently merge their work to decrease problems and conflicts. Each push is supported by an…
“With PagerDuty we have be able to consolidate our alert stream” – Chris Peters, Operations Lead at Expensify “I can’t imagine life without PagerDuty. Having…
| In Alerting, DevOps, Operations Performance
This is the final post of our series about transitioning to a DevOps culture (for now). To start from the beginning check out, Why You…
| In Alerting, DevOps, Operations Performance
This is the third post in a series to help your engineering team transition into a DevOps organizational model. Here we’ll discuss how to scale…
This is the second post in a series to help your engineering team transition into a DevOps organizational model. Here we’ll discuss how to start…
| In Alerting, DevOps, Operations Performance
This is the first post in a series to help your engineering team transition into a DevOps model. We’ll start with the whys and get to…
Whenever we meet someone the first question we are asked is what we do for a living. We are always on the job, even though…
We get it. You hate getting alerts. As Jason Floyd, Senior DevOps Manager at Real Networks put it, “I love you and I hate you. PagerDuty…
Anything can happen while you’re on-call. You can experience a quiet, incident-free shift or suffer a severe outage that makes your head explode. Since you…
Last week, we gave some suggestions for how you can spend your time when you are on-call. However, here are some things that you absolutely…
In a recent survey we conducted of on-call engineers, 51.5% of people stated that while on-call during non-business hours they like to spend time with…
Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting…
Okay, breathe. Everything is going to be okay! In a recent survey we conducted, we learned that over 80% of you have admitted you have…
Many solutions offer email alerts to notify customers of an issue. Email alerts are effective if you’re in front of your inbox all day, but…
At PagerDuty we’ve invested in superior reliability of our service. We strive for 100% uptime to ensure that any events detected by your monitoring tools…
Our customers are the reason PagerDuty is alive and healthy. Through their usage and feedback of our product we continue to strive to make it…