Like many Customer Success teams, we work closely with Sales to help support our customers. We receive a variety of requests from the Sales organization,…
Customers are loyal to companies with whom they feel a shared set of values. So when an unexpected event strikes a company, the resulting upheaval…
Financial institutions most often suffer the greatest consequences of a security breach because, as the infamous bank robber Willie Sutton once said, “…that’s where the…
Being on-call is already a demanding and sometimes very unforgiving responsibility. If you are working in a regulated industry, however, the demands that incident management…
In recent years, it feels as if many major brands have suffered major infrastructure failures during one of the busiest holiday shopping days — Black…
A few weeks ago, the PagerDuty security team sat down with Guy Podjarny from The Secure Developer for a discussion on our security philosophy and…
Last month, PagerDuty and Threat Stack came together in Seattle to co-host a workshop — “Incident Management in the 21st Century”. As Threat Stack’s Senior…