6 Steps to Increase DevOps Velocity
Many organizations are looking to implement DevOps due to the promise of increased release velocity, better developmental agility, and the ability to free up time…
By Isabella Pontecorvo
In Best Practices & Insights, DevOps
Tags analyst reports, Best Practices, devops, Gartner
Humanizing a DevOps Transformation
Anyone who’s ever played the game of chess knows there’s more than one way to reach a desired outcome. There are 400 possible setups after…
By Joseph Mandros
In DevOps
Tags accountability, continuous improvement, culture, devops, metrics, On-call, transformation
The Problems With Agile and Scrum
Agile is a popular buzzword in software development, with some organizations and teams masquerading as “agile” while they are actually doing something very different. I’ve…
By Derek Ralston
In Best Practices & Insights
Tags agile, continuous feedback, continuous improvement, Kanban, scrum
Employee Spotlight: PagerDuty’s Inaugural Social Impact Award Winner
PagerDuty.org congratulates Adam Boone, a Sales Operations Analyst at PagerDuty, as the inaugural recipient of the Social Impact Quarterly Leadership Award for his commitment to…
By PagerDuty
In Social Impact
Tags culture, diversity, equity, ID&E, inclusion, pd.org, social impact
Summit Is Back! (This Time With Free PDU!)
It’s almost that time of year—that time of year where developers, engineering managers, IT teams, and industry leaders come together to learn and share knowledge…
By PagerDuty
In Announcements, Events
Tags PagerDuty University, pdsummit, pdsummit2020, PDU, summit
PagerDuty Signs Open Letter to Foster Diversity in Vendors and Partners
At PagerDuty, as our CEO Jennifer Tejada has shared, we believe that equality should not be a privilege, but a right for all. As a…
By PagerDuty
In Announcements, Culture
Tags company culture, DEI, diversity, inclusion, PagerDuty Life
Keeping PagerDuty Always On With Remote Incident Response
Earlier this month, many areas of the internet experienced a major incident caused by a router misconfiguration within a highly used service provider. This led…
By Dave Bresci
In Incident Management & Response
Tags distributed work, incident response, remote engineering, virtual response
What’s New: Updates to Visibility Console, Event Intelligence, Analytics, and More!
We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! PagerDuty partners with organizations to help teams create efficiencies…
By Vera Chan
In Product
Tags APIs, dev, developer, ecosystem, integrations, mobile, platform, product update, release
Rein in Your Incidents: Incidents and Alerts Foundations
Solving incidents is hard. Depending on your current situation, you may also be losing a lot of time figuring out what notifications constitute an incident….
By Quintessence Anx
In Alerting, Event Management, Incident Management & Response
Tags actionable, alerts, incident, incident commander, incidents, principles, severity
Summit EMEA: How Vodafone Is Enabling Immutable Telemetry
In June, we were delighted to host our first ever virtual PagerDuty Summit EMEA! Llywelyn Griffith-Swain, SRE Manager, and David Jambor, Head of Systems Engineering…
By PagerDuty
In Customer Spotlight, Events
Tags customer story, Datadog, EMEA, events, immutability, integrations, SRE, summit, Terraform, vodafone
PagerDuty Paying Dividends for Form3’s Digital Payment Platform
Your payment systems have slowed to a crawl, customers are getting impatient and abandoning their shopping carts both online and in stores, and you’re losing…
By Isabella Dossola
In Customer Spotlight
Tags customer spotlight, devops, financial services, form3, intern, on-call management, Terraform
PagerDuty.org Launches Time-Critical Health Funding to Reach People Faster
Beyond the immediate threat to health and life that COVID-19 brings, it also carries an invisible toll in disrupted and delayed preventive and routine services…
By Olivia Khalili
In Announcements, Company
Tags foundation, fund, pagerduty.org, philanthropy, social impact, time-critical health
Postmortems and More With J. Paul Reed
PagerDuty sat down with J. Paul Reed, a Senior Applied Resilience Engineer at Netflix, for an Ask Me Anything (AMA) to discuss best practices around…
By Isabella Pontecorvo
In Best Practices & Insights
Tags AMA, Best Practices, J Paul Reed, pagerduty, postmortem
Improve Customer Experiences & Collaboration Between Support and Engineering With Bidirectional Communication
We are delighted to announce our new PagerDuty integration for Salesforce Service Cloud. This integration empowers Customer Service, Engineering, and IT teams to proactively resolve…
By Inga Weizman
In Integrations, Partnerships
Tags collaboration, customer experience, Customer Service, customer support, integrations, partner, salesforce
Meet the PagerDuty Product Design Team
How do you design a product that customers love to hate? “Hey, that thing you’re responsible for is down. Oh, and people have noticed and…
By Candace van Oostrum
In Culture, Product
Tags Design, product, product design, user experience, UX
What’s New: PagerDuty Fits the Way You Work, Where You Are, and With the Tools You Love!
This month, we are excited to announce a new set of product updates and enhancements built for real time and designed to fit the way…
By Vera Chan
In Product
Tags APIs, dev, developer, ecosystem, integrations, mobile, platform, product update, release
Voices for Change: A Juneteenth 2020 Reflection & Q&A
About 15 years ago, my mom sat me down to talk, and I had never seen her so nervous. She explained to me that there…
By Michelle Roberts
In Culture
Tags culture, juneteenth, reflection, voices for change