PagerDuty Blog


A Story of Inspiration and Leadership

International Women’s Day is a global day celebrating the social, economic, cultural and political achievements of women. It’s about unity, celebration, reflection, advocacy and action….


In PagerDuty Life, Thoughts


Celebrating Women's Success

A memo from our CEO, Jennifer Tejada. More than a hallmark card holiday, we celebrate today as International Women’s Day. It’s a celebration across the…


In Company, PagerDuty Life, Thoughts


The On-Call Engineer’s Best Friend

Have you ever returned to the office to find out that a server was down the whole night, and there was no way you could…


In Incident Management & Response, Incident Management Best Practices, Mobile


The Mainstreaming of DevOps

Here at PagerDuty, we spend a lot of time thinking about how we can help the DevOps community and IT professionals succeed. We’re particularly interested…


In DevOps


What a Year of Transformation Looks Like at PagerDuty

One year ago today, I embarked on my most exciting adventure yet — PagerDuty. Here in the valley, it’s truly amazing what can be achieved…


In Company, ITOps & Modern Ops, PagerDuty Life


Smart Devices, Smarter Monitoring

Smart devices require smart monitoring. That’s not a platitude. It’s an imperative. In fact, the smarter the device, the smarter you need to be about…


In Monitoring


PagerDuty's Response to Cloudbleed Vulnerability

Cloudflare and Google’s Project Zero published details of a data leak. A vulnerability in Cloudflare’s code has led to an unknown quantity of data leaking…


In Announcements, Events, Events & Community


Learning by Design

I joined PagerDuty in 2014 when the company was, by many measures, a successful startup. The company was growing and had become the default choice…


In PagerDuty Brand, PagerDuty Life


Optimizing Your Alert Management Process

In a simpler world, all alerts would be created equal and your infrastructure would either be completely working or completely broken — with no middle…


In Alerting, Incident Management & Response, Incident Management Best Practices


Break Down the Silos: Correlate Data Between Vendors

Thanks to the DevOps movement, we now understand why software delivery chains that consist of a series of silos are bad. They complicate communication between…


In Incident Management & Response, Incident Management Best Practices, Monitoring


Fast Data, Fast Monitoring

Big data is old news. Today, the key to leveraging data effectively is to do fast data. In a similar fashion, traditional incident management—which entails…


In Monitoring, Technology


7 Steps to Avoiding Downtime

Ensure High Availability for Your Applications With These 7 Steps Several months ago, Delta experienced an IT outage that cost them over $150 million, dropping…


In Technology


Life at PagerDuty: How PagerDuty Grows Its People

Why I Joined When I decided to interview at PagerDuty almost two years ago, two things convinced me this was the right fit for me…


In PagerDuty Brand, PagerDuty Life


What Does Downtime Cost Your Business?

The Ponemon Institute estimates an average per-minute cost for just partial outages to be $5,600.00 (which comes to over $300,000.00 per hour), with costs running…


In Technology


Monitoring in the Microservices Age

Managing Increased Complexity Against Greater Agility Thanks to Docker and the DevOps revolution, microservices have emerged as the new way to build and deploy applications…


In Technology, Trends


Twitter Killed The Call Center

Why External Variables Matter in Incident Management When it comes to incident management, it’s easy to fall into an insular mindset. We spend months planning…


In Trends


True Full-Stack Visibility Into Your Modern Day Infrastructure

What is Full-Stack Visibility? You often hear that a tool provides full-stack visibility — but what exactly does that mean? Different tools provide visibility in different…


In ITOps & Modern Ops, Technology


Our Competitive Advantage: One Diverse Team

A memo from our CEO, Jennifer Tejada. This past weekend, I, like many, watched the news with awe, disappointment and heartfelt concern for our families,…


In Company