PagerDuty Blog


We have a mobile site

We’re an engineering-heavy organization, but recently we’ve taken on a critical mass of design passion in the organization and hopefully it’s starting to show. Simon…


In Announcements, Features


Pressure Release Valves

This is the fourth in a series of posts on increasing overall availability of your service or system. Have you ever gotten paged, and known…


In Reliability


Short emails for your pager

Our company literally grew out of our founders’ frustration at being on pager duty, where the person on-call would physically carry a pager — so…


In Announcements, Features


SCALE 10X, Linux in Southern California

One of our goals this year is to attend more conferences outside of San Francisco, and after the Southern California Linux Expo in Los Angeles,…


In Events


It's Schedulin' Time!

The new on-call scheduling tool is here. We migrated all accounts to it prior to the holiday break. Some of you have played with it….


In Announcements, Features


What monitoring tools do you use?

We support any monitoring tool that can send an email or make a JSON call, but we support tighter integration with some than others. We…


In Operations Performance, Reliability


Team building with facial hair

One of the best things about growing our team at PagerDuty is that we have critical mass for things like Movember (it’s also an impressive…


In Announcements


With a little inline help from my friends

We are absolutely spoiled in terms the technical competence of our users, so sometimes it’s difficult for us to imagine that anyone would need help…


In Announcements, Features


A Standard Operating Procedure for when s*IT hits the fan

This is the third in a series of posts on increasing overall availability of your service or system. In the first post of this series, we…


In Reliability


Using Loggly and PagerDuty for threshold alerting

Loggly has a great blog post up about using alert birds to trigger PagerDuty alerts in response to heuristics on your logs: “..in the example…


In Announcements, Partnerships


iCal Integration and Hand-off Notification

Our new calendar is getting its final touches and will add iCal integration to your profile page — if you’d like to get in on…


In Announcements, Features


Alert Birds (by Loggly)

Our good friends at Loggly are hosting a webinar on Getting Started with Alert Birds tomorrow (Oct 11) at 10am PDT. Just in case you…


In Announcements, Partnerships


More control over Optimistic Locking in Rails

Like pretty much everything else in Rails, optimistic locking is nice and easy to setup:  you simply add a “lock_version” column to your ActiveRecord model…


In Reliability


PagerDuty & Keynote Partnership

We are very excited to announce a partnership with Keynote Systems. As part of this new partnership, we’ve integrated PagerDuty with the Keynote web monitoring…


In Announcements, Partnerships


Availability lessons from shoe companies and ancient warlords

This is the second in a series of posts on increasing overall availability of your service or system. In the first post of this series,…


In Reliability


Getting the most out of PagerDuty: Incident De-Duping

Tired of getting a flood of PagerDuty incidents whenever a problem occurs with one of your systems?  Do many of the incidents seem identical?  Do…


In Features


PagerDuty at PuppetConf 2011

PagerDuty is thrilled to be a sponsor for PuppetConf 2011.  PuppetConf is a DevOps and Operations conference presented by Puppet Labs in beautiful Portland, OR…


In Events


Outage Post-Mortem

As you may already know, PagerDuty suffered an outage of 30 minutes yesterday, followed by a period of increased alert delivery times.  We’re taking the downtime…


In Reliability