Eliminate Alert Fatigue with PagerDuty and Event Enrichment
We, as IT professionals, have ever-expanding access to more accurate Ops telemetry. With this data, we have an incredible amount of visibility into what’s going on. However, more information isn’t always a good thing when it comes to alerting. You can definitely have too many alerts, and alert fatigue is a growing problem among Operations teams. More detailed telemetry isn’t bad; it’s just that much of this information is generally better suited for forensics rather than alerting. Event Enrichment and PagerDuty team up to help you battle alert fatigue.
In Alerting, Announcements, Operations Performance, Partnerships
New! PagerDuty and Evident.io Integration
Streamline AWS Security Management with PagerDuty and Evident.io This is a guest blog post by John Martinez, Principal Solution Architect at Evident.io. At Evident.io, one…
In Announcements, Community, Partnerships, Product
New! Fully Native Mobile Apps & Ack from Push
Making mobile incident response even easier More and more, responders are using the PagerDuty mobile app as their first response tool to critical incidents. Just…
In Announcements, Features, Product
Announcing the PagerDuty & Dynatrace Integration
Proactively Manage Application Performance with PagerDuty & Dynatrace We’re excited to announce a new integration with Dynatrace, a class-leading Application Performance Management (APM) solution. With Dynatrace’s…
In Announcements, Partnerships, Product
New! Log in to PagerDuty with Google
Last year, we launched Single Sign-On (SSO) to make it easier and more secure to manage your PagerDuty users. We’re excited to add Google Apps as an SSO partner alongside Okta, OneLogin, Ping Identity, Active Directory, and more. Get the details in this post.
In Announcements, Features, Product
5 Reasons to Ditch Email Alerts
Want to improve your email alerts? Think again. Monitoring systems can help you better manage your uptime, but even though you may spend a lot of time configuring checks and thresholds to identify problems early, your alerts are only as good as your incident response processes. Here are 5 reasons why you should ditch email alerts if you’re still using them.
In Alerting
Transitioning to a DevOps Model
As the pace of development and business continues to scale, teams need an agile and collaborative work environment to succeed. Moving to a DevOps model is a critical part of setting your engineering teams up to succeed, but making the transition can be challenging for many companies. In this post, we share some strategies for making the transition.
In Alerting, DevOps, Operations Performance
Surviving a Datacenter Outage
PagerDuty was built around one simple idea: waking up the right people when things break. When an event is triggered, PagerDuty makes magic to notify…
In Alerting
ChatOps: Let’s Talk Plugins
This is the second post in our series on ChatOps In our last post, you learned what ChatOps is, how it works and the ways…
In DevOps
Dev-Ops for Non-Engineers
If you’ve used the term “DevOps” as a job title, you may have been making a big mistake. It sounds innocuous: After all, isn’t DevOps something that you do? If you’re a marketer, hiring manager or non-engineer at your company, it might seem like it. But nothing could be further from the truth. It’s actually a philosophy and set of practices that guides how your engineering and IT teams work. And using the term improperly doesn’t always sit well with tech teams, even if they have “DevOps Engineer” on their LinkedIn profile.
Remote Work in Ops
We weigh the pros & cons of adopting remote work policies, and what to consider if you’re thinking about ditching the office Remote work in ops…
New! Automatically Resolve Email Incidents with Email Parsing
Our newest feature, Email Parsing, enables you to automatically resolve incidents from your email integrations. With this feature, you can now automatically resolve email incidents,…
In Announcements, Features, Product
What Is ChatOps?
You’re probably hearing the word ChatOps more and more—at conferences, on Reddit and Hacker News, or around the water cooler (or keg). But what does…
In DevOps
PagerDuty + Desk.com App Hub
Including PagerDuty As your company’s infrastructure grows, so do the tools used to keep things up and running. The same is true for customer service…
In Announcements, Partnerships
How to Ditch Scheduled Maintenance
You like sleep and weekends. Customers hate losing access to your system due to maintenance. PagerDuty operations engineer Doug Barth has the solution: Ditch scheduled…
In Operations Performance, Reliability
October Hackday: iOS 8, Dev Docs ChatOps, and more
We love hackday here at PagerDuty – it’s a great opportunity for everyone at the company to work on projects they’re passionate about, get the…
Fostering Diversity in Tech with an Online Community Policy
PagerDuty has a social media policy. Here’s how we developed it, and why. Shortcut to our Community Policy: /community-policy/ At PagerDuty, we’re committed to promoting diversity…
Reducing your Incident Resolution Time
A little while back, we blogged on key performance metrics that top Operations teams track. Mean time to resolution (MTTR) was one of those metrics….
In Alerting, Operations Performance