| In Best Practices & Insights, DevOps

Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for us (and how we plan to nurture it as we continue to grow), here are three ways to create an awesome engineering culture. 1. Empower Your Teams There’s a popular […]

| In Best Practices & Insights, Ideas, Thoughts

A release is a set of customer visible and operational features that together provide a completely new or improved product capability. It’s something that’s meaningful from the user’s perspective, often comprised of user stories and service delivery related activities. Digging deeper into this, a release holds much value to users, customers and internal teams. A […]

Teams that serve the business, such as Business Operations and Business Intelligence, are faced with a barrage of urgent requests and never-ending list of business-critical projects on a daily basis. How can teams control this chaos and ensure they work on the right things? Traditional project management can be cumbersome. Agile methodologies designed for product […]

Here at PagerDuty, our engineering teams are committed to Agile development principles that favor rapid iteration over lengthy periods of design, and favor direct communication between team members over reams of written specifications. There are countless articles that dictate how Agile teams should operate. Those guidelines are fine as a starting point and framework, but […]

| In DevOps, ITOps