The typical techie will face every challenge with a simple question: “Can I build the solution myself?” And often, the question is valid enough that it gets some significant consideration. So, should we build or buy? Evaluation of an incident management solution seems to now invite this question as well. But how do you know […]

Building is second nature for many engineers. Naturally you could build a solution to solve the problems of: Having multiple monitoring tools for your infrastructure Sending multiple types of alerts and re-routing to another person until they’re answered Handling on-call shift changes with one click when life happens Having the dashboards to identify hotspots to […]