Today, teams across every business function face continuously increasing pressures from both consumer expectations for perfection, as well as explosive volumes of data to harness and take action on. In the age of the experience economy, the brand value of an organization is only as good as its last, worst experience. And as software becomes […]

| In Innovation, ITOps & Modern Ops

Is your organization’s IT system operationally mature, and is it application-centric? In today’s digital landscape, achieving both of these are crucial for the success of any serious IT operation — both at the enterprise level and in the context of smaller organizations. What is operational maturity? It is a general measure of the overall consistency, […]

I recently had the privilege of spending a full day with a small group of our customers. The attendees were leaders in their development and IT operations organizations and spanned a wide variety of industries, including technology, media, finance, retail, healthcare, and more. Every single one of them are recognized leaders in their spaces. One of […]

| In Digital Operations

| In Digital Operations, Product

For the past seven years, PagerDuty has been offering a service that you can trust and depend on for being at its best when your critical apps and services may not be. We’ve been here to notify your appropriate team members in a timely and reliable manner in order to raise awareness of issues that […]