| In Incident Management Best Practices

What does incident management mean for the travel and hospitality industry? There are times when it can mean everything. In this post, we’ll take a look at the potential cost of data processing and IT downtime in the hospitality and travel industries, and what you can do to manage downtime incidents to minimize potential damage. […]

| In DevOps, Reliability

| In DevOps, Digital Operations, Reliability

According to a roundup by Gartner, the average cost of downtime for an enterprise is $5,600 per minute. While the data collected was from incredibly large companies, the cost of downtime for even small startups is no laughing matter. Let’s assume, for the sake of simplicity, that your core product is a web app that […]

| In Technology

Ensure High Availability for Your Applications With These 7 Steps Several months ago, Delta experienced an IT outage that cost them over $150 million, dropping their overall profit margins by up to 3%. Customers were stranded for hours, 2300 flights were cancelled, and Delta had to pay for thousands of hotel and travel vouchers to compensate […]

| In Technology

The Ponemon Institute estimates an average per-minute cost for just partial outages to be $5,600.00 (which comes to over $300,000.00 per hour), with costs running much higher in some industries. Depending on the industry, a single incident can cost well over $1 million. These numbers, needless to say, represent significant financial loss. In addition to […]

When Big Systems Fail Failure is not an option — that’s what we’d like to think, but we all know the truth. The question of failure is not if it’ll happen, but when. Large, complex systems are more prone to failure than others, as their infrastructures often have years of technical debt from intricate architectures […]

| In DevOps