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Announcing the First Inclusion for Impact Awards From PagerDuty, Crunchbase, and SaaStr In 2017, we saw an unprecedented movement within the technology industry to acknowledge and address the diversity and inclusion ...
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By James Tyack | In DevOps, HumanOps, On-Call Life
Tags hand-offs, on-call best practices, schedules
“You code it, you own it” means engineers are called when the software and systems they’ve built fail in production and it’s their responsibility to get everything working again. However, managers and business stakeholders aren’t usually on-call so they don’t see or feel the pain of being paged. This can lead to work prioritization decisions […]
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