| In Product, Tech Talk

The PagerDuty and HipChat extension empowers responders to collaborate to resolve issues directly from their chat window Several weeks ago, we released our updated HipChat extension. Our team is excited to have built the v2 HipChat extension from scratch to support great new functionality that brings more speed, productivity, and efficiency to modern dev and […]

| In Announcements

PagerDuty is excited to be working closely with Atlassian to deliver incident management solutions that support the developer community. With HipChat, Atlassian has created a powerful chat tool to enable teams to work more efficiently. HipChat allows teams to increase productivity through enhanced communication — something we at PagerDuty believe to be a crucial part […]

| In Alerting, Operations Performance

Keeping our customers happy is a source of pride at PagerDuty. While having a reliable product that is loved by our customers makes our lives easier, people still run into the occasional issue. We’ve implemented some unique tools and processes to ensure our customers receive the support they deserve. Keeping Response Time at a Minimum […]

| In Announcements, Features

We’re thrilled to now deliver PagerDuty support for incident-based webhooks to all users. With webhooks generally available, we’re helping to enable a more real-time Web in PagerDuty so that devops teams can improve collaboration and incidence response through customizations to suit their needs. Even better, we worked with Atlassian HipChat, the popular hosted group chat […]