Modern organizations today are managing increasingly complex technology portfolios and pressured to deliver on innovation—all while facing far higher stakes than ever before when it

| In Customer Spotlight

Imagine the frustration you feel when you’re writing something in Google Docs and you suddenly lose Internet connection. Or the panic you experience when you’re

| In Product

| In Product, Response Orchestration

Customers are loyal to companies with whom they feel a shared set of values. So when an unexpected event strikes a company, the resulting upheaval

Recently, I was putting together training material for our upcoming track on “Owning Incident Response” at PagerDuty University, and I listened to the recordings of incident

| In DevOps, PagerDuty Life, Tech Talk

On June 28th, 2017, we marked four years of performing “Failure Fridays” at PagerDuty.  As a quick recap, Failure Fridays are a practice we conduct

Credit: NASA Organizations need many incident commanders to provide a high level of service to their customers while avoiding on-call load. Many shy away from

Today, we’re excited to announce a suite of new functionality to power even faster resolution and accelerate learning from major business-impacting incidents with the definitive

| In DevOps, Response Orchestration

Incident response (IR) is a process used by ITOps, DevOps, and dev teams to address and manage any sort of major incident that may arise.

| In Collaboration, On-Call Life

In today’s integrated digital economy, the IT infrastructures at most corporations can no longer exist in silos. The overwhelming benefit of integration is the rapid

| In ITOps, Response Orchestration

Incident response bottlenecks – you know they’re real and you know that your incident response system probably has a few, but they must be minimized

| In Product

| In Product, Response Orchestration

| In Alerting, Operations Performance

New Zealand is located on the southern tier of the Pacific “Ring of Fire”, which makes it no stranger to seismic activity. On average, there