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By Mark Smith | In Reliability
Tags Customer Stories, Guest Blog, IT alerting, On-call, reliability
This is a guest blog post from Katie Newland. It’s a reaction to her spouse receiving PagerDuty notifications at inopportune times and how her spouse’s on-call responsibilities impact their relationship. Do you have a story about how your relationship has been impacted by your on-call responsibilities? Shoot us an email at email@example.com and we might feature you […]
By Mark Smith | In Features, Operations Performance
Tags alert bundling, alert deduplication, alert fatigue, alert grouping, IT alerting, routing alerts
We get it. You hate getting alerts. As Jason Floyd, Senior DevOps Manager at Real Networks put it, “I love you and I hate you. PagerDuty makes my job easier and wakes me up at 4 AM.” You are (kind of) ok with getting woken up at 2 AM if your server is really on fire. But […]
By Tony Albanese | In Features, Operations Performance
Tags effective alerting, IT alerting, On-call, on-call best practices, push notifications, sms alerts, voice alerts
Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting for an email while they are on-call, just incase something happens. Through a series of blog posts we have made the case for each type of alert: phone, SMS, email […]
By Tony Albanese | In Announcements, Partnerships
Tags AWS CloudWatch, IT alerting, On-Call Scheduling, partners
We’re excited to announce that AWS CloudWatch now integrates with PagerDuty. In a recent survey we conducted, we learned that nearly 13% of people who use PagerDuty have AWS CloudWatch deployed in their IT environments, making an integration with CloudWatch a no brainer. Although PagerDuty can already be used with all your existing monitoring tools […]
By Amy Chantasirivisal | In Announcements, Features
Tags android, ios, IT alerting, mobile apps, mobile notification, push notifications, ui
We’re excited to announce that we’ve been hard at work overhauling PagerDuty’s mobile app. Based on feedback from you on our current generation of iOS and Android apps, we’ve entirely reimagined our mobile experience. We’re now accepting Beta testers to help push us passed the finish line and launch our new apps to the public. […]
By Mark Smith | In Alerting, Operations Performance
Tags email to sms, email to text, IT alerting, IT alerts, sms gateway, text alerts
Whether you’re a PagerDuty customer or discovering us for the first time, we’ve put together this post to highlight some of hacked workarounds that inspired us to create PagerDuty. Many IT monitoring systems only send email alerts when a system fails. But if you’re away from your computer when a failure occurs, email won’t help […]
By Mark Smith | In Announcements, Partnerships
Tags IT alerting, metrics dashboard, network management, sciencelogic, systems management
The PagerDuty integrations machine is at full throttle! We’re proud to announce that PagerDuty now integrates with ScienceLogic, a powerful monitoring and management product for the data center and the cloud. With ScienceLogic’s centralized approach to monitoring and PagerDuty’s flexible on-call scheduling, it makes it easy to make sure that the correct person is notified […]
Tags apm, appdynamics, application performance monitoring, IT alerting, IT monitoring
It’s a busy integration-filled day at PagerDuty. We’re excited to announce an integration with AppDynamics, a popular enterprise application performance monitoring and management solution. By combining AppDynamics’ granular visibility of applications with PagerDuty’s reliable alerting capabilities, customers can make sure the right people are proactively notified when business impact occurs, so IT teams can get their […]
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