| In Best Practices & Insights, Product

What do you do after you’ve experienced an incident and performed a post-mortem (or, postmortem)? That may seem like a simple question, or even a non-question; after all, it’s easy to think of the post-mortem as the last step in handling an incident. But it’s not. In many ways, what you do with an incident […]

| In Product

Join Our New PagerDuty 101 Trainings Twice a Month, Every Month Every new user should have the opportunity to learn PagerDuty best practices to ensure that they’re set up for success. While our online resources and Support Knowledge Base are available for you, we recognize that having a live training — a place to ask […]