| In DevOps, HumanOps, On-Call Life

“You code it, you own it” means engineers are called when the software and systems they’ve built fail in production and it’s their responsibility to

Since we launched on-call handoff notifications, lots of our customers have used them to be notified about their on-call responsibilities to make sure they never

| In Features, Operations Performance

Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting

| In Alerting, Operations Performance

Okay, breathe. Everything is going to be okay! In a recent survey we conducted, we learned that over 80% of you have admitted you have

| In Reliability

A few weeks ago I had the privilege of speaking at Surge 2012 in Baltimore, MD. The audience were of those whose focus was on better