Thursday, May 24

Thompson Toronto

Join us for a day of learning and sharing at PagerDuty Connect Toronto. Meet with IT and DevOps leaders, practitioners and industry experts. Learn from your peers and leaders, get hands-on training, and insights into our latest capabilities. Take your Digital Operations Management capabilities to the next level.


8:30 am
Registration & Check-In
9:30 am
Keynote Presentation: Introduction to Digital Operations Management and PagerDuty Platform

Learn about industry trends in Digital Operations and see our newest features in action. Catch an exclusive sneak peek of our Product Roadmap to see where we are headed
Tim Armandpour, Senior Vice President of Product Development
Paul Rechsteiner, Principal Product Manager
David Cliffe, Product Marketing

10:30 am
Networking Break
11:00 am
Karney Li, VP of Engineering, Wealthsimple
11:30 am
Arthur Maltson, Senior Manager, Software Engineering - DevOps at Capital One
12:00 pm
Networking Lunch

Network with your peers, industry leaders and PagerDuty experts. Explore our technology partner capabilities and receive your organization’s Operational Health Score complimentary from Dr. On-Call (aka our Customer Success and Expert Services teams).

1:00 pm
HumaneOps: Achieving Peak Performance Through Operations Health Management

Small and large organizations alike rely on telemetry to view the health of their systems. But what are we measuring when it comes to our employees? Is it ticket closure rates; attrition; or perhaps surveys? During this complimentary session, you will learn about the most important metric of all at the core of your Operations Health, the Operations Health Score. Your Operations Health Score provides a quantifiable way to accurately measure and monitor the health of your people and services. It empowers you to measurably improve your operations by observing at-risk teams and targeting the services causing on-call pain. We will explore the issues surrounding on-call health, employee retention, and the benefits of looking at your Operations through a different lens.
Ophir Ronen, Director of Digital Operations Insights

2:00 pm
Networking Break
2:15 pm
Incident Response Training & Q&A

David Cliffe, Product Marketing

3:15 pm
Closing Remarks
3:30 pm
Networking Event

Join us on the roof for cocktails, canapés and networking fun!



Tim Armandpour
Senior Vice President of Engineering
David Cliffe
Product Marketing
Paul Rechsteiner
Principal Product Manager
Ophir Ronen
Director of Digital
Operations Insights
Mark Dineley
Director of Commercial Sales
Karney Li
Vice President of
Arthur Maltson
Senior Manager, Software Engineering
DevOps at Capital One

Interested in Speaking?

Please fill out our CFP form if you’re interested in speaking at one of our PagerDuty Connect events.

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