HipChat is persistent group chat for teams, with over 140 integrations and native clients for desktop and mobile devices. Hipchat has integrated its chat and communication platform into PagerDuty’s alerting ecosystem. This means that thanks to webhooks, HipChat is able to rebroadcast PagerDuty incident status on all state changes including triggers, acknowledgements, resolves, assigns and escalations.
The PagerDuty to HipChat integration is a quick and simple process. Please follow this guide to get your account setup. If you are having trouble completing the integration please contact us.
In your account, under the Configuration menu, select Services.
Within the service window, click Add a webhook.
Enter a name for your webhook (i.e. HipChat) and an Endpoint URL as follows:
<auth_token> with one of your API auth tokens from HipChat. To get the proper V1 Token from HipChat, please follow these steps:
Go to https://<YourSubdomain>.hipchat.com/admin/api
Create a new token with the token type Notification
Set the token label to PagerDuty
Click the Save button.
Once you have added your webhook, you can see it update within your HipChat interface.
PagerDuty sends webhooks for various events related to an incident. Please review our documentation for additional information.
For additional information about the payload, please review our documentation.
You can use a website such as RequestBin to view the contents of a webhook payload.