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Rollbar Integration Guide

Rollbar is an error notification and analysis service with a wide sweep, covering Ruby, Python, PHP, JavaScript, and Flash. Common platforms such as Django and Node.js are also supported, though any service that responds to HTTP and JSON requests can be configured to work with it. The service collects errors and reports them to Rollbar, where they are collected and displayed in your Dashboard. By integrating Rollbar with PagerDuty, you can alert your team in a timely manner and fix problems before they become emergencies. If you have any questions or require assistance with this configuration, please contact our support team at support@pagerduty.com.

In PagerDuty

  1. Go to the Services menu and select Service Directory.
  2. On the Service Directory page:
    • If you are creating a new service for your integration, click +New Service and follow the steps outlined, selecting this integration in step 4.
    • If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then click the Integrations tab and click Add a new integration.
  3. Under Select the integration(s) you use to send alerts to this service search and select this integration.
  4. Click the Add Service or Add Integration button to save your new integration. You will be redirected to the Integrations page for your service.
  5. Find the integration in the list, copy the Integration Key and keep it in a safe place for later use.

In Rollbar:

  1. Navigate to the Dashboard Tab to find the project you want to integrate with PagerDuty.
    RollbarDashboard
  2. Click the Settings Tab.
    RollbarSettings
  3. Click the Notifications Tab.
    RollbarNotifications
  4. Follow the list of Available Channels, select PagerDuty.
    RollbarAvailableChannels
  5. Paste the Integration key from PagerDuty and click on Enable PagerDuty Integration.
    RollbarServiceKey
  6. Congratulations! You have now integrated Rollbar with your PagerDuty account. Now, when a new error or higher occurs in your production environment in Rollbar, it will trigger an incident in PagerDuty, and incidents in PagerDuty will be automatically resolved when they are resolved in Rollbar. You can customize the default rules by editing, adding, or deleting them.
    AddRuleBox

FAQ

Can I attach multiple projects within Rollbar to multiple services within PagerDuty?

Yes, you can. You would only need to provide Integration keys for each service on the PagerDuty Integration screen. RollbarServiceKey

What are the requirements to integrate a Rollbar service with PagerDuty?

You must provide Rollbar with your PagerDuty service’s Integration key in order to receive texts and notifications.

Still need help?

Please contact us if you’re unable to sort out the difficulty.

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