— [sample] Events API Integration Guide intro

When writing a new integration guide for an API-based partner, copy the sample steps below, clone the page titled Integration Guide Template and paste these steps in for ALL new API based integration guides you create. After the “In PagerDuty” steps, add a new heading and ordered list for the steps customers will need to take in the partner app. Replace this paragraph with your intro paragraph describing the partner app.

In PagerDuty

  1. Go to the Configuration menu and select Services.
  2. On the Services page:
    • If you are creating a new service for your integration, click Add New Service.
    • If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then click the Integrations tab and click the New Integration button.
  3. Select your app from the Integration Type menu
  4. Enter an Integration Name. If you are creating a new service for your integration, in General Settings, enter a Name for your new service. Then, in Incident Settings, specify the Escalation Policy, Notification Urgency, and Incident Behavior for your new service.
  5. Click the Add Service or Add Integration button to save your new integration. You will be redirected to the Integrations page for your service.
  6. Copy the Integration Key for your new integration.