Empowering always-on digital experiences for federal, state, and local governments.

Every second of downtime is critical when your constituents can’t access essential digital services. That’s when PagerDuty gives you powerful response and automation capabilities—so you can deliver more reliable services, build more resilient systems, and have more time to focus on your constituents. We work with Carahsoft, SHI, CDW, and many other leading channel partners to streamline the on-call notification and incident response process and help teams run more effective digital operations.


Why PagerDuty?

Minimize downtime to critical services.

Constituents are demanding 24/7 access to important digital services such as housing benefits, medical services, and financial aid. Get the visibility and control you need to ensure availability and rapid issue resolutions.

Maximize productivity and reduce burnout.

Hybrid systems, increasing complexity, and alert fatigue can be a strain for any team and cause attrition. Our built-in automation removes toil so your teams can spend less time firefighting and more time driving innovation.

Gain immediate value.

PagerDuty can be configured and implemented in days, not months. Analyst firm IDC reported that PagerDuty helps organizations achieve $352k in risk mitigation, with a three-year ROI of 795%.*

One platform for all.

From developers and IT operations to customer service and leadership, make sure everyone in your organization can stay informed and aligned.

Your platform for action in critical moments.

Automate, orchestrate, and accelerate urgent work at public sector agencies and institutions.


Ensure complete reliability with on-call management and automated incident response.

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Improve operations with machine learning, event orchestration, and automation.

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Process Automation

Operate at machine speed with orchestrated automation of business and IT processes.

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Business Operations

Engage customer service and cross-functional teams to drive operational excellence.

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Leading federal, state, and local agencies rely on PagerDuty.

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PagerDuty helps organizations achieve:

$3.48 million annual average benefit due to revenue protection from reduced downtime

27% more productive DevOps teams

$352k risk mitigation

a three-year 795% ROI

with a payback period of 2.1 months

IDC Business Value White Paper, sponsored by PagerDuty. PagerDuty Helps Organizations Optimize Their Digital Operations Management, doc #US47011820, January 2021

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