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Front and PagerDuty Integration

PagerDuty’s enterprise-grade incident management platform enables custom alerting, escalation, and resolution processes for teams across the organization. Integrated with hundreds of monitoring and communication tools, PagerDuty powers more effective incident response and helps teams avoid similar incidents in the future. Resolve urgent customer issues faster with powerful alerting in Front. Use Front’s rule engine to choose message conditions like “unreplied for 1 hour” or “contains keyword ‘urgent’” to set off PagerDuty alerts. Rely on the same incident management tool across your organization — whether the trigger is in your infrastructure or in your inbox. Checkout Front and PagerDuty Integration.

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Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships.

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