Intelligent Support Operations for Digital Business
TheLoops scales and accelerates customer success and support operations with integrated PagerDuty operations management. TheLoops integrates and contextualizes product features, operational and customer data to create a differentiating support experience. Insights and recommendations are all delivered in your existing tools. Benefits include: 50% Faster Issue Discovery - Cut Handle Time in Half; 60% Fewer Escalations Visibility Across Your Support Operations. Learn how to improve relationships and drive customer loyalty with Intelligent Support Operations
View Documentation-
Make Your Support Agents Super
TheLoops helps reps work efficiently by analyzing customer product data to recommend resolutions and actions in the tools they already use.
-
Intelligent Collaboration Between Support Teams
TheLoops shares contextualized resolution data throughout the collaboration process. Being more efficient and data-driven reduces escalations.
-
Unlock Critical Insights From Your Operations
TheLoops gives you visibility of agent performance, process operations, and customer metrics.
Learn More About TheLoops.ai
TheLoops is an intelligent support operations platform that transforms the support experience, ensuring customer success is at the heart of digital business. It’s the only platform that brings context to the entire customer journey, contextualizing product feature data, operational data and customer data.
LEARN MORE