TheLoops helps reps work efficiently by analyzing customer product data to recommend resolutions and actions in the tools they already use.
TheLoops shares contextualized resolution data throughout the collaboration process. Being more efficient and data-driven reduces escalations.
TheLoops gives you visibility of agent performance, process operations, and customer metrics.
TheLoops is an intelligent support operations platform that transforms the support experience, ensuring customer success is at the heart of digital business. It’s the only platform that brings context to the entire customer journey, contextualizing product feature data, operational data and customer data.LEARN MORE