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Learn more about PagerDuty features that drive improved operations and faster resolution.

PagerDuty Analytics

Drive operational maturity with modern insights combining machine and human response data.

  • Curated Dashboards

  • Metrics Beyond MTTR and MTTA
  • Thought Leadership & Best Practices

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PagerDuty Visibility

Gain unique, actionable, and shared situational awareness into the business impact and status of incidents underway.

  • Business Services Health
  • Business Impact Dashboard

  • Operations Dashboards
  • Real-Time Performance Indicators

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Event Intelligence

Ingest events from any source, extract signal from the noise, and automatically trigger advanced workflows.

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Modern Incident Response

Engage the right responders and business stakeholders in seconds for effective response to the most critical incidents.

  • Incident classification

    Easily classify PagerDuty incidents with custom-defined levels that align with your organization’s priority scheme

  • Response automation

    Design the perfect response and execute it with a tap, or automatically

  • Business-wide orchestration

    Engage stakeholders across the business to take action during customer-impacting issues

  • Postmortem learning

    Streamline the postmortem process and timeline creation for faster learning

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On-Call Management and Notifications

Effectively distribute on-call responsibility by easily configuring custom on-call schedules, rotations, and escalations.

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Enterprise Class

Leverage a platform that is built for scale and enables self-service while meeting requirements.

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Extensible Platform

Count on secure-by-design, reliable architecture and best-in-class API support.

  • 300+ native integrations

    We offer the industry’s largest ecosystem of self-service, out-of-the-box integrations

  • Extensible API

    Build new tools against the PagerDuty API and deliver results with more agility and performance

  • Custom logic

    Leverage rich in-app extensibility of our platform to execute any task within an incident

  • Custom event transformer

    Convert a payload sent by any tool that can send an HTTPS request into one understood by PagerDuty

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