Operations Cloud
plans and pricing

Digital operations management for the modern enterprise

Free

Start with on-call and incident response for small teams.

$ 0 up to 5 users
/month

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Includes:

  • Easy on-call scheduling
  • Unlimited API calls
  • 700+ out-of-box integrations (Monitoring and chat)
  • No maintenance windows ever

Professional

On-call and incident response for growing teams.

$ 21 per user
/month

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Free Plan, plus:

  • Unlimited international phone/ SMS notifications, schedules, escalation policies
  • SSO
  • Ticketing integrations
  • Email support

Available Add-Ons:

  • AIOps
  • Stakeholder License
  • Status Pages
  • Live Call Routing

Business

Advanced incident response for modern operations teams.

$ 41 per user
/month

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Professional Plan, plus:

  • Incident Workflows
  • Business response
  • Advanced admin features
  • Advanced ITSM integrations
  • Unlimited data access
  • Custom Fields

Available Add-Ons:

  • AIOps
  • Runbook Automation
  • Stakeholder License
  • Status Pages
  • Live Call Routing

Enterprise

End-to-end incident management for the entire lifecycle.

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Business Plan, plus:

  • Post Incident reviews
  • Incident Workflows: Conditionals, Loops, and Delays
  • Incident Workflows: Advanced Actions
  • Trigger Incident Workflows on Custom Fields
  • Incident Roles
  • Incident Tasks
  • Premium Slack Actions
  • Bi-directional Custom Field Sync with ServiceNow

Included Add-Ons:

  • Premium Status Pages
  • Stakeholder License
  • Live Call Routing

Available Add-Ons:

  • AIOps
  • Runbook Automation
  • Customer Service Operations

Customize and enhance your Incident Management plan with these additional features.

AIOps

Pay only for what you use with transparent, flexible consumption-based pricing.

$ 399
/month

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Apply ML to reduce noise, provide real-time context, and eliminate manual tasks.

  • Reduce incident noise with the click of a button. Use built-in ML models, or create your own logic.
  • Accelerate triage time with all the incident context you need to resolve faster right at your fingertips.
  • Automate the redundant with event-driven end-to-end automation across any or all of your technical services.

Now part of PagerDuty, Jeli helps organizations respond to, manage, and analyze incidents to build more resilient infrastructure and teams. Learn More ->

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Every incident is an opportunity that reveals how your organization really works.

  • Create, manage, and resolve incidents directly in Slack.
  • Combine data to tell the whole story of an incident through post-incident reviews.
  • Identify patterns across incidents, tools, teams, and time to build resilient systems.
Add-On

Runbook Automation for Incident Management

PagerDuty Incident Management customers (Business or better) can add Runbook Automation and get the integration capabilities of Automation Actions to diagnose and remediate incidents at discounted pricing.

$ 59 per user
/month

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Automate diagnostics and remediation for faster resolution.

  • Full PagerDuty Runbook Automation managed SaaS environment
  • Includes Automation Actions capabilities for Incident Management, AIOps, and CSOps
  • Securely connect external automation into PagerDuty Operations Cloud to diagnose and remediate incidents.
Add-On

Stakeholder License

Provide executives and business stakeholders with the real time visibility needed to keep a pulse on incidents and customer impact.

$ 150 per 50 stakeholders
/month

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Give stakeholders real-time visibility on incidents and customer impact.

  • Access status dashboards and subscribe to customer impacting business services.
  • See full incident details including status updates and corresponding postmortems and analytics.
  • View in-depth information on teams, services, schedules, and escalation policies.
Learn More
Add-On

PagerDuty Status Pages

Proactively communicate the real-time status of your digital operations to your customers while leveraging PagerDuty as your single source of truth.

$ 89 per 1000 subscribers
/month

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Keep your stakeholders proactively informed about real-time status while leveraging a single source of truth

  • Create a public status page and customize it for consistent look and feel of your brand
  • Post real-time updates while leveraging "Human-in-the-Loop" automation
  • Subscribe your stakeholders using proactive notifications

Professional services and support

Enlist the help of our experts and get the most out of your investment.

Explore Services
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Transforming critical work at more than 25,000 companies.

Glovo quote

"PagerDuty really allowed us to adopt DevOps practices, and really build upon and improve our existing processes, rather than ripping and replacing everything."

Joan Martinez
Engineering Manager of Infrastructure and Security

datadog quote

"PagerDuty is a critical part of our alerting mechanisms and has helped us handle issues at all times of the night. We’d be pretty unhappy without it."

Mike Fiedler
Director of Technical Operations

Questions? We have answers.

  • How many users do I need? Icon Close

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  • How many notifications are included in my account? Icon Close

  • Can I only purchase AIOps? Icon Close

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  • How is PagerDuty AIOps priced? Icon Close

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We're here to help.

Our knowledgeable reps can answer any questions you have about our plans, pricing, add-ons, implementation, or anything else.

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