On-Call

The always-on, always-available expectations of a digital world have increased the requirements of technical teams to provide response and readiness around the clock. For teams new to this concept, introducing on-call ownership can be difficult and complex. On-call management is key to PagerDuty’s service, but the non-technical aspects are just as important for teams to consider as the technical ones.

To help you get through being on-call, we've consolidated all of our favorite resources. You'll find content for individuals, managers, and teams to use when evaluating or making the shift to an on-call culture. From the basics of on-call to more advanced approaches for larger teams, we've got it all.

With the right approach, being on call doesn’t have to be a painful experience for your team, and we hope these resources make it all a little easier.


Best Practice for On-Call Teams

Check out our ops guide for going on-call. We've consolidated best practices for on-call teams to make life a little bit easier.

On-Call Basics
Preparing for Going On-Call
On-Call Stories
Other Helpful On-Call Resources
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