PagerDuty Platform

Transforming digital operations is no simple task, and it defiitely doesn't happen overnight. Organizations need a digital partner that can help foster a real-time strategy that moves way from legacy and enables real-time experiences for bost the user and their customers. Discover the power of the PagerDuty platform and how businesses leverage the platform to deliver real-time experiences when it matters most.

PagerDuty Basics

• What is PagerDuty?
• PagerDuty 101
• The Journey to PagerDuty Nirvana
• A Day in Your Life With PagerDuty
• PagerDuty | IDC ROI Tool
• Live Call Routing: Reach On-Call Responders Immediately

Getting Started With Services

• Approaching Service Groups
• Setting Up Business Services to Improve Incident Communication and Coordination
• Service Best Practices: Optimize Your Services to Save Time, Money, and Sleep!

By Use Case

• PagerDuty for Cloud Migration
• In cloud, how you operate determines your success.
• PagerDuty for Customer Support Teams
• PagerDuty for Healthcare
• PagerDuty for MarketingOps
• PagerDuty for State & Local Government and Education
• PagerDuty Operations Health Management Service

Research and Reports

• 2019 State of Unplanned Work Report
• 2020 State of Unplanned Work Report, APJ
• 2020 State of Unplanned Work Report, EMEA
• The Path to Modern IT Ops: What Top-Performing Organizations Do
• Operational Maturity Drives Better Business Performance
• Benchmarking Operational Maturity for Your Digital Business
• Report: Roadmap to Becoming a Top Performing ITOps Organization
• Top 10 Trends That Will Shape Modern Infrastructure And Operations In 2020
• Transform IT to Reach New Levels of Efficiency
• DEJ Top 20 IT Vendors - Report | PagerDuty