Self-Service Operations Guide

Unlock a more efficient way of working with self-service.

Self-service operations are a critical capability that needs to be developed by any Enterprise IT organization. The speed, flexibility, and security controls dictated by today’s business demands can’t be met with the old practices that Operations has relied on.

Self-service allows you to unlock the full potential of your people and move as fast as your business demands.

Learn how to build self-service operations and eliminate the interruptions, waiting, and frustration that undermines operations work.


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"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."

- Yasin Quareshy, Head of Technology at TUI