Incident Responder Training & Certification

Fast Track Your Way To Certification

In this three-hour session you will go through Incident Command System 101, 201 and a Post-Mortem Workshop before having 30 days to take the certification exam.

1. INCIDENT COMMAND SYSTEM 101

• History and Introduction of Incident Response
• Establishing Definitions
• People Roles and Incident Categorisation
• Being Prepared for Incidents

2. INCIDENT COMMAND SYSTEM 201

• Best Practices for Incident Commanders
• Other Roles in Incident Command
• Incident Response at Scale
• Incident Response Pitfalls and How to Avoid Them

3. POSTMORTEM WORKSHOP

• Post Mortem Basics and Introduction
• Blame and Biases in the Workplace
• Buy-in and Introducing Postmortems to your Org
• Quick Tips for Success

4. CERTIFICATION!

Take the exam to become PagerDuty Incident Responder Certified and champion your team's response processes. This certification will test on the theory, culture, analytical, and interpersonal aspects of Incident Response. (done within 30 days of registering)