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Stave Off Stakeholder Interruptions with Clear Communications!

Have you ever been diverted from fixing an issue to address a stakeholder’s questions about that very problem? Are you frustrated by constant context switching when you should be concentrating on the incident at hand? Minimizing interruptions so you can focus is key when responding to an incident.

In this session, we will share clear processes to get stakeholders the information they need while giving you the space to do your work. Discover how to:

  • Organize PagerDuty Business and Technical services to reflect your organization’s service structure
  • Set up clear service dependencies to show impact visually
  • Send clear communication to relevant stakeholders
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"PagerDuty is a critical part of our alerting mechanisims and has helped us handle issues at all times of the night. We'd be pretty unhappy without it."

- Mike Fiedler