There are too many vendors to count that help organizations manage their IT operations. But what are the criteria you should use to evaluate the technology and the tools you need?

DEJ analyzed the capabilities of more than 100 IT Operations Management technology vendors and identified top solution providers based on three criteria:

• Vendor’s effectiveness in addressing key challenges
• Vendor’s ability to provide capabilities that will have the strongest performance impact
• The impact of vendor’s core capabilities on key performance indicators (KPI’s) based on the findings.

Download the report now for criteria and recommendations on how to effectively manage IT operations.