PagerDuty is focused on providing responders with an automated incident response platform which will enable:

• Faster mean time to repair: Resolve urgent incidents in real time to keep up with the pace of digital transformation.
• Reduction in revenue loss or productivity loss from production outages / error budget: Protect revenue and improve user experience by reducing unnecessary outage time.
• Reduction in unacknowledged incidents & tickets: Reduce cost of incidents by democratizing resolution across your organization.
• Increased productivity: Replace toil with business value and keep engineers focused on enhancing customer experiences.

PagerDuty offers you complimentary access to the Gartner® 2022 Predicts: Build Digital Platforms for Adaptive Resilience because it provides guidance to enterprise I&O leaders in four critical areas to ensure the resilience of their operating environments; one of which is Automated Incident Response (AIR).

Access this report to learn how Gartner defines AIR, determines its market implications, and makes recommendations about the adoption of AIR platform solutions.

Gartner 2022 Predicts: Build Digital Platforms for Adaptive Resilience, Hassan Ennaciri, Chris Saunderson, Daniel Betts, Manjunath Bhat, Jim Sheibmeir, Joachim Herschmann, 12 November 2021

Gartner is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.