For today’s digital organizations, just minutes of downtime can mean thousands or even millions of dollars lost, and customers who go elsewhere. These realities mean IT organizations must maintain and manage infrastructure while rolling out enhancements and upgrades in near real time. It requires today’s IT organizations to move from a traditional IT service management (ITSM) model towards developing more agile and DevOps best practices.
For today’s digital organizations, just minutes of downtime can mean thousands or even millions of dollars lost, and customers who go elsewhere. These realities mean IT organizations must maintain and manage infrastructure while rolling out enhancements and upgrades in near real time. It requires today’s IT organizations to move from a traditional IT service management (ITSM) model towards developing more agile and DevOps best practices.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI