Learn more about PagerDuty’s newest innovations that enable you to deliver better software and customer experiences.
In this webinar, we demonstrate the following capabilities:
- Alert Filtering & Search — Filter, sort, and search for specific alerts using normalized fields such as severity, summary text strings, services, source, component, etc. Minimize cognitive load as you investigate your alerts.
- New Atlassian Integrations — Create JIRA tickets via PagerDuty incidents with the new JIRA Software integration and eliminate tool toggling when resolving incidents with our best-in-class HipChat extension.
- Custom Incident Actions — Leverage rich in-app extensibility to create custom actions that are directly accessible within PagerDuty incidents.
- Major Incident Sync to ITSM Tools — Seamlessly integrate with any ticketing system, have full control over what PagerDuty information syncs with your tools, and classify incidents using your organization’s priority scheme.
- Postmortems — Get better at resolving and preventing incidents by streamlining the post-mortem process with automated timeline creation, collaborative editing, actionable insights, and more.