When a major incident occurs, its impact is felt across the organization. While the technical response is underway, stakeholders from all areas of the business — including public relations, support, legal, executives, and more — must all be engaged and kept informed so they can immediately respond and minimize the overall business impact.
With Stakeholder Engagement, you can streamline the process of identifying and notifying key business stakeholders and maintaining communication during a major IT incident.
Discover how Stakeholder Engagement provides:
- A single source of truth for critical, real-time updates
- Improved alignment between IT and the business during incidents
- Automation of communication tasks
- Streamlined post-mortems
- New licensing to support business user needs