In registering for PagerDuty Summit (the “Event”) as a participant or attendee (“Attendee” or “you”), you agree to the following terms and conditions (collectively, the "Agreement") with PagerDuty, Inc. ("PagerDuty"). If you are completing this registration on behalf of another individual, you warrant that you have made that Attendee aware of this Agreement and that he or she has accepted these terms and conditions in writing.
  1. Registration. Attendees can register for the Event through the Summit 2017 website located at ("Registration Site") or on-site at the Event. Registration badges must be worn by Attendees at all times during the Event. Access to the Event will not be granted to you without proper credentials. If you lose, misplace, or forget your name badge, PagerDuty may charge a replacement fee for the creation of a new registration badge. Once the new registration badge is released to you, the lost badge will become invalid.
  2. PagerDuty University Payment. Full payment of PagerDuty University registration fees by Attendees is required to gain access to PagerDuty University. Payment for PagerDuty University registration is due in full upon registration. All cancellations must be received submitted in writing to the PagerDuty Summit registration team at by July 31st, 2017 at 5:00 PM for a full refund less a $50 processing fee. All cancellations made after July 31st, 2017 at 5:01PM PST are forfeit and all paid amounts are non-refundable, non-cancelable, and non-creditable. PagerDuty University registration fees may only be used for PagerDuty University registration and may not be applied towards the purchase of other products, services or events. PagerDuty reserves the right to, at its sole discretion, change or waive registration fees and/or to change or cancel any discount offer associated with registration; provided that such changes will only apply to you if made before your payment of PagerDuty University registration fees. Attendees are responsible for all travel and expenses related to the Event (e.g., airfare and hotel) (collectively, "Attendee Expenses"); Registration fees do not include such travel and/or expenses.
  3. Cancellation. In the event of cancellation for any reason, PagerDuty will not be responsible to you for Attendee Expenses or other associated costs. If PagerDuty cancels the Event, PagerDuty will refund your paid registration fee within 90 days of cancelling the Event. Except as otherwise provided on the Registration Site, cancellation requests by you are non-refundable.
  4. Transfers or Substitutions. Your registration badge and right to attend the Event is non-transferrable, non-assignable, non-sublicensable and personal to you. However, if you are unable to attend an Event, transfer requests may be honored at PagerDuty’s sole discretion and subject to an additional transaction fee.
  5. Event Code of Conduct. By registering for and participating in the Event, you agree to comply with all fire, safety, and health regulations of the local, city, state, hotel(s), and convention center(s) where the Event is held. You must also comply with all applicable federal, state, local laws and ordinances, as well as any PagerDuty policies and procedures as set forth in this Agreement, on the Registration Site, or as may otherwise be provided to you by PagerDuty. Attendees in violation of such rules or who behave in an unsafe or careless manner while attending the Event may be asked to leave and may be barred from returning without refund of the Attendee’s registration fee. Read the PagerDuty Summit Code of Conduct.
  6. Personal Release. Photography and audio or video recording may occur at the Event by or on behalf of PagerDuty. You agree that PagerDuty may use or share any such photographs or recordings containing your image, voice, or likeness, if captured, in connection with any advertising or promotional content, program or material for the Event, PagerDuty, or for any other lawful purpose, including posting on public websites. However, PagerDuty is not obligated to use your image, voice, name or likeness, or exercise any of its rights granted herein.
  7. Photography, Recording or Use of Event Information by Attendees. Photography, audio recordings, and video recordings by Attendees are not permitted without the prior written consent of PagerDuty. All information learned or observed by you in relation to the Event, including but not limited to keynote speeches, session presentations, and names or company names of other Attendees (“Event Information”), is for your personal use or for internal business purposes only. You may not publish, distribute, sell, or otherwise make available any Event Information without receiving prior written consent from PagerDuty.
  8. Information You Provide Is Not Confidential; Feedback. You understand and agree that PagerDuty develops its own products and services and works with many other vendors and developers, and either PagerDuty or these third parties could in the future develop (or already have developed) products similar to yours, including those you may disclose during the Event. You should not provide any information that you consider confidential during the Event and you agree that PagerDuty is not subject to any confidentiality obligations or use restrictions related to information that you may provide in connection with the Event. You expressly agree that neither this registration for the Event nor your attendance at the Event limits PagerDuty's right to develop or have developed for it products, concepts, systems or techniques that are similar to or compete with any plugins, products, concepts, systems or techniques contemplated by or embodied in information you disclose at the Event. For clarity, however, this paragraph, in itself, does not grant PagerDuty any license under your intellectual property rights. You acknowledge that PagerDuty shall be free to use or implement for any purpose any or all suggestions, ideas for improvement, and other feedback you provide regarding the PagerDuty products or services, including completion of any evaluation forms, polls, or surveys provided to you by PagerDuty (“Feedback”) and that no payment, royalty or other consideration whatsoever shall be due to you in connection with such Feedback.
  9. Event Programs and Capacity. PagerDuty reserves the right to modify the Event program and schedule, which is published as an indication only. PagerDuty does not guarantee and reserves the right to refuse, at its sole discretion, admittance to any specific event, session, or keynote. Unless specified otherwise, all events, keynotes and sessions are seated on a first-come first-served basis and PagerDuty will have no liability to Attendees who are unable to attend a full session.
  10. Disclaimer of Warranties. PagerDuty makes no warranties of any kind in respect of any aspect of the Event, Event Information, or any materials related thereto or offered at the Event and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, and merchantability. The Event, Event Information, and related materials are provided on an "as-is" basis. PagerDuty does not accept any responsibility or liability for reliance by you or any Attendee on any aspect of the Event or any information provided at the Event.
  11. Personal Information and Privacy. PagerDuty may use all data or information provided by you in connection with the Event in accordance with PagerDuty’s Privacy Policy. However, PagerDuty works with third party sponsors to underwrite a portion of the costs associated with hosting the Event and PagerDuty provides these sponsors with access to your company name for business development purposes, such as meeting you and your teammates at the Event and providing you with information about their products, services, features, offers, promotions, and events.
  12. Indemnification. You agree to defend, indemnify, and hold harmless PagerDuty and the Event venue and their respective employees, officers, directors, and agents from and against all third-party claims, losses, or damages to persons or property, governmental charges or fines, and costs (including reasonable attorney’s fees) arising out of or in connection with your conduct at the Event.
  13. Limitation of Liability. To the extent permitted by applicable law: (i) PagerDuty will not be liable to you for any indirect, special, incidental, or consequential costs, damages or losses arising directly or indirectly from the Event, Event Information, or other aspect related thereto or in connection with this Agreement; and (ii) the aggregate liability of PagerDuty for any direct claim in any way connected with, or arising from, the Event, Event Information, or this Agreement, whether in contract, tort, or otherwise (including any negligent act or omission), will be limited to the amount paid by you to PagerDuty under this Agreement.
  14. Governing Law; Venue. This Agreement is governed by the laws of the State of California, without reference to conflict of laws principles. You hereby consent to the personal jurisdiction of the state and federal courts located in San Francisco County, California for any suit or action arising from or related to this Agreement and you waive any right to object to the venue of such courts.
  15. General. PagerDuty’s failure to exercise any right shall not be deemed a waiver of any further rights. PagerDuty will not be liable for any failure to perform its obligations where such failure results from any cause beyond PagerDuty’s reasonable control. If any provision herein is, for any reason, held to be invalid or unenforceable, the other provisions will remain unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. This Agreement constitutes the entire agreement between PagerDuty and you in relation to the Event and supersedes all prior and contemporaneous terms, agreements, proposals, or representations, whether written or oral, with respect to the subject matter herein. No part of this Agreement will be superseded or governed by any agreement between PagerDuty and you relating to the use of PagerDuty’s products or services. Any mention of future functionality during the Event is intended to outline PagerDuty's general product direction and is for informational purposes only. Any such mention should not be considered a commitment by PagerDuty to deliver any material, code, or functionality, and should not be relied upon by you in making purchasing decisions. The development, release, and timing of any features or functionality remains at the sole discretion of PagerDuty.
  16. Age Limit. Due to safety concerns, no one under the age of 18 (including infants in strollers), will be permitted at the PagerDuty Summit 2017.
  17. Americans with Disabilities Act. If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference, please email our events team at least four weeks prior to the event date.