When you’re managing digital operations, you need intel at your fingertips—not just a barrage of alerts. Our platform gives you full context, in real time, so you can fix issues faster and smarter.
That’s just one reason 12,000+ customers count us on every day instead of our competition.
VictorOps may have downtime at a critical time—and you may miss a critical alert. Instead you can:
Resolve incidents faster with more context, from wherever you are.
Instead of sifting through a never-ending feed of alerts, you can:
Matt Kundrat
Sr. Manager of Production Support
Andrew Fong
Head of Infrastructure
Eric Yuan
CEO & Founder
Incidents handled
Services created 2
Countries covered 3
Reduction in incidents per team member 4
Average reduced time to troubleshoot 5
Average savings per year for a team of 10 6
Always available, scalable, and secure
No maintenance windows or scheduled downtime: we provide monetary Service Credits to customers if SLAs are missed within a calendar month
No rate limits for API and integration requests
PagerDuty does not limit the total number of API calls per month or set rate limits ensuring an "always-on" experience and going beyond our customers' uptime needs
Automate incident response from anywhere, anytime
Orchestrate an end-to-end incident and recruit teams to help with issues directly from our mobile app, web app, Slack, or any preferred ITSM provider
Flexible service-based approach
Teams can define their own business services and technical dependencies, understand the business impact of issues, allow responders to better prioritize issues and make decisions based on business impact
Vendor agnostic that fits into any ecosystem
Singularly focused on incident response within complex environments with more than 350+ integrations
Advanced noise reduction and machine learning
Intelligent Alert Grouping employs a mix of rules and a machine-learning based model that is trained on the history of alerts and human interaction
Real-time visibility and business-wide response
A unified view delivers the full visibility required for aligning technical and business incident response, while also providing real-time updates to key stakeholders and the business
Actionable insights and reporting
Response time reports provide benchmark data that reveal the impact of operations on your teams, customers, and business with rich intelligent dashboards
Right-sized plans that scale with your business
Start with on-call scheduling and move to incident management as your teams grow and mature and add advanced capabilities when you need them without switching plans or adding unwanted features
Embedded best practices and open source docs
Industry-leading best practices on incident response, post mortems, operational reviews built on DevOps culture, and widely adopted across the industry