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No more
alert storms.

When you’re managing digital operations, you need intel at your fingertips—not just a barrage of alerts. Our platform gives you full context, in real time, so you can fix issues faster and smarter.

That’s just one reason 12,000+ customers count us on every day instead of our competition.

Why choose PagerDuty over VictorOps?

Never miss a
critical alert

VictorOps may have downtime at a critical time—and you may miss a critical alert. Instead you can:

  • Count on us to be always on, 24/7/365
  • Bank on our two SLAs—uptime and notification delivery—or your money back
  • Get award-winning support and world-class scale (over a trillion notifications sent)

Better, smarter,
faster resolutions

Resolve incidents faster with more context, from wherever you are.

  • Run a complete incident response entirely from your phone—anytime, anywhere
  • Move from alert to cross-team mobilization in seconds

situational awareness

Instead of sifting through a never-ending feed of alerts, you can:

  • Respond quicker and smarter thanks to features like intelligent alert grouping
  • Quickly understand the full business impact of an active incident
  • Keep everyone across your org informed and aligned, in real time
“We found that PagerDuty has the most advanced and streamlined tool on the market. And people really liked its UI the best.”

Matt Kundrat
Sr. Manager of Production Support

“My favorite thing about PagerDuty is just how reliable it is. It’s been a rock-solid platform and has really helped us in our mission to reduce downtime.”

Andrew Fong
Head of Infrastructure

“When every second counts, our business counts on PagerDuty.”

Eric Yuan
CEO & Founder

664M 1

Incidents handled


Services created 2


Countries covered 3


Reduction in incidents per team member 4


Average reduced time to troubleshoot 5


Average savings per year for a team of 10 6

Compare PagerDuty vs VictorOps



Always available, scalable, and secure

No maintenance windows or scheduled downtime: we provide monetary Service Credits to customers if SLAs are missed within a calendar month

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No rate limits for API and integration requests

PagerDuty does not limit the total number of API calls per month or set rate limits ensuring an "always-on" experience and going beyond our customers' uptime needs

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Automate incident response from anywhere, anytime

Orchestrate an end-to-end incident and recruit teams to help with issues directly from our mobile app, web app, Slack, or any preferred ITSM provider

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Flexible service-based approach

Teams can define their own business services and technical dependencies, understand the business impact of issues, allow responders to better prioritize issues and make decisions based on business impact

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Vendor agnostic that fits into any ecosystem

Singularly focused on incident response within complex environments with more than 350+ integrations

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Advanced noise reduction and machine learning

Intelligent Alert Grouping employs a mix of rules and a machine-learning based model that is trained on the history of alerts and human interaction

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Real-time visibility and business-wide response

A unified view delivers the full visibility required for aligning technical and business incident response, while also providing real-time updates to key stakeholders and the business

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Actionable insights and reporting

Response time reports provide benchmark data that reveal the impact of operations on your teams, customers, and business with rich intelligent dashboards

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Right-sized plans that scale with your business

Start with on-call scheduling and move to incident management as your teams grow and mature and add advanced capabilities when you need them without switching plans or adding unwanted features

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Embedded best practices and open source docs

Industry-leading best practices on incident response, post mortems, operational reviews built on DevOps culture, and widely adopted across the industry

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1 PagerDuty, as of September 30th, 2019
2,3,4, Ibid
5,6 Source: IDC Business Value Research, sponsored by PagerDuty, “PagerDuty Helps Organizations Optimize Their Digital Operations Management to Create Better Value,” Sept 2019.
Based on information publicly available as of 9/09/2019

Try PagerDuty for free and
see the difference in your business.