We’re fanatic about uptime at PagerDuty — we have to be. Startups, Fortune 500 companies, and everything in between rely on us to alert them quickly when they have operational troubles. We’re looking for an engineer to help us maintain our unsurpassed uptime record as we continue to acquire new customers and scale out our systems.
As a seasoned operations expert, not only will you be responsible for keeping our systems up and running, you’ll also have the ability to shape the operations management product you wish you had at your last job. Help us build the perfect operations management system.
You’ve worked operations for some online service before. It doesn’t matter whether you were responsible for keeping the lights on at Google or MyStartup.com. What’s important is that you’ve experienced the 4am site-wide outage and the heart-in-your-mouth feeling while you rush to get everything back up. You’ve also experienced the joy at watching your site stay up while a data center goes black thanks to your carefully laid out infrastructure.
You’ve pulled back the covers and know how this Internet thing works end to end. Networks, servers, protocols, operating systems, services, databases, query optimization, disks: to you nothing is a “black-box”. If necessary, you can debug performance problems through the whole stack.
You’re willing to relocate to the Bay area. Our offices are located in the SOMA district of San Francisco.
We don’t hire based on experience with a handful of tools. Instead, we want smart, capable, and experienced people who can learn our tools (and suggest new ones!) as needed.
We build PagerDuty, an IT operations tool that reduces downtime by helping businesses reliably and rapidly respond to high-severity incidents in real time. We’re a San Francisco based, 13-person startup backed by Y Combinator and some of the Valley’s most prominent investors. PagerDuty is trusted by hundreds of startups, several Fortune 500 companies, and everything in between. For more information, please see our site.
To apply, please drop us a line at jobs@pagerduty.com. If possible, please include a couple of sentences about a particularly grueling operations or infrastructure challenge you nailed.
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