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Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
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What do you do after you’ve experienced an incident and performed a post-mortem (or, postmortem)? That may seem like a simple question, or even a non-question; after all, it’s easy to think of the post-mortem as ...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
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Brandon Leonardo - Co Founder
Marty Messer - VP of Customer Care
Sam Eaton - Director of Engineering Operations
Bruce Wong - Senior Engineering Manager, Insight Engineering
Tony Stilling - Head of Technical Operations & SRE
“For us, PagerDuty ensures that we are able to get the right people connected and committed when incidents occur.”
“We have 100% delivery for every product thanks to the support of PagerDuty”
“If we didn’t have PagerDuty, we wouldn’t be able to reach our SLA goals”
“PagerDuty gives us the ability to serve our global customers 24/7 across both infrastructure and customer issues.”
“Mean-time-to-action has dropped from multiple minutes to seconds.”
“Our engineers trust PagerDuty to bring them the issues they have the expertise in.”
“PagerDuty helps reduce false positives and identifies problems in order to address them before they become fires.”
“We have confidence in PagerDuty and no longer have to worry about unnecessarily long outages and revenue loss”
“PagerDuty allows us to separate business and system operations from system development and administration, saving time and money”
“PagerDuty not only improves our delivery of services, it increases our quality of life”
“I would encourage everyone to consider PagerDuty. The cost savings can’t be overlooked.”
“PagerDuty was overall a more mature product, which is why we chose them.”
“We felt our previous alerting tool didn’t provide the functionality that PagerDuty does, so we needed to switch”
“If we didn’t have PagerDuty, we would be failing people in a way that goes beyond just customers”
“PagerDuty helps us stay on top of our security posture and resolve security incidents faster and more consistently”
“PagerDuty helps drive clarity during our incidents.”
“PagerDuty has allowed us to transform the NOC into a value-driving operation.”
“PagerDuty has blossomed within Ping Identity. It has become a core piece of our infrastructure.”
“We now have more time to focus on other projects rather than routing issues.”
“The cost of an outage during a middle of a game is incalculable.”
“We have peace of mind with PagerDuty.”
“PagerDuty is really reliable. We actually do sleep now.”
“PagerDuty makes sure the correct people are always contacted.”
“There’s great peace of mind in knowing that PagerDuty has us all on the same page and working as one team.”
“With PagerDuty, it’s clear which person in Ops and Engineering is on-call at each moment, for each of our games.”
“I can’t imagine life without PagerDuty.”
“With PagerDuty, we have managed over 5,000 alarms with a loss of 0%. We just don’t miss anything anymore.”
“PagerDuty is a cost-effective, de-facto incident management solution. It’s a no-brainer.”