Spotlight

American Eagle Outfitters

See how American Eagle Outfitters Uses PagerDuty
to Transform its Incident Management

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Customer Testimonials

Learn Why Leading Brands Trust PagerDuty

  • ALL
  • FinServ
  • Healthcare
  • Internet
  • Manufacturing
  • Media
  • Retail
  • Technology
  • Telco
  • Travel
Technology
“PagerDuty really helps us automate our IM processes. ”

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Technology
“PagerDuty is what wakes us up when something critical breaks, which is essential to keeping customers happy.”

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Retail
“Good Eggs Keeps Produce Fresh by Integrating PagerDuty ”

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Technology
“Centro’s Teams Are More Empowered and Responsive Using the PagerDuty Platform”

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Retail
“PagerDuty enabled the teams to still use the tools that they wanted to use.”

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Media
“PagerDuty gives us everything we want”

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Internet
“MetaPack Counts on PagerDuty to Deliver the Best Customer Experiences”

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Technology
“Avoka Proactively Manages Its Digital Operations with PagerDuty”

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Internet
“ClassPass Reduces Critical Incident Count by 50% After Implementing PagerDuty”

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Internet
“Cox Automotive Reduces Customer Downtime by 75% Using PagerDuty”

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Travel
“PagerDuty is a no brainer; it will never fail you”

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Internet
“PagerDuty is very flexible, it can work for any organization, no matter how big or small”

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FinServ
“[PagerDuty] helped us to be able to scale the on-call groups within the business quite easily.”

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FinServ
“Improved quality of life for our employees is a key benefit we’ve achieved by using PagerDuty”

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Technology
“Crisis Text Line Always Stays Open to Help with PagerDuty”

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Retail
“Relativity Brings in PagerDuty to Maintain Access to Legal Insights”

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FinServ
“We know that PagerDuty will always be up and that we can rely on it”

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Internet
“We see a lot of adoption of PagerDuty at Trustpilot, and it’s clear that PagerDuty can grow with us”

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Travel
“With PagerDuty behind the wheel of this cultural shift, Flixbus plans to maintain its leading position in long-distance bus travel”

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Technology
“We’ve never had an incident where PagerDuty wasn’t available”

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FinServ
“PagerDuty is the industry standard for every company I’ve ever worked in”

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Internet
“With PagerDuty, we get a much clearer view of the health of our production environment”

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Technology
“Because of PagerDuty, we were able to connect a security engineer with our engineers within minutes”

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FinServ
“PagerDuty helps Allstate deliver better customer experience by resolving incidents quickly before they escalate. ”

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Media
“Yelp Delivers Global Site Availability and Customer Satisfaction with PagerDuty”

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Technology
“Elastic Overachieves on Its Promises to Customers with PagerDuty”

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Technology
“Okta Achieves 100% Uptime by Providing Agile Incident Management With PagerDuty”

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Technology
“PagerDuty Helps Twilio Increase Quality and Velocity for Its Customers”

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Media
“Alerts are now being picked up within seconds rather than minutes.”

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FinServ
“PagerDuty gives us a consolidated view of what is happening in our environment.”

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Internet
“Learn how Shopify leans on auto resolution and advanced analytics to manage team on-call experiences.”

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Media
“We now have a way of sending the right alerts to the right people, and at the right time.”

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Technology
“Our key SLA to our customers is human response time. PagerDuty is the foundation for us to provide that”

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Media
“PagerDuty gets the right people engaged at the right time, all in one push of a button”

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Technology
“If we didn’t have PagerDuty, we wouldn’t be able to reach our SLA goals”

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Technology
“Mean-time-to-action has dropped from multiple minutes to seconds.”

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Technology
“Reaching A New Level Of Operational Maturity At Paylocity”

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Retail
“PagerDuty allows us to separate business and system operations from system development and administration, saving time and money”

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Media
“PagerDuty gives us the ability to serve our global customers 24/7 across both infrastructure and customer issues.”

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Technology
“We have 100% delivery for every product thanks to the support of PagerDuty”

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Healthcare
“If we didn’t have PagerDuty, we would be failing people in a way that goes beyond just customers”

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Technology
“We have confidence in PagerDuty and no longer have to worry about unnecessarily long outages and revenue loss”

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FinServ
“I would encourage everyone to consider PagerDuty. The cost savings can’t be overlooked.”

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Internet
“PagerDuty was overall a more mature product, which is why we chose them.”

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Technology
“PagerDuty helps us stay on top of our security posture and resolve security incidents faster and more consistently”

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Technology
“PagerDuty helps drive clarity during our incidents.”

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Telco
“With PagerDuty, we have managed over 5,000 alarms with a loss of 0%. We just don’t miss anything anymore.”

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Technology
“There’s great peace of mind in knowing that PagerDuty has us all on the same page and working as one team.”

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Retail
“Our engineers trust PagerDuty to bring them the issues they have the expertise in.”

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Retail
“PagerDuty has allowed us to transform the NOC into a value-driving operation.”

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Internet
“PagerDuty is really reliable. We actually do sleep now.”

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Internet
“We now have more time to focus on other projects rather than routing issues.”

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Technology
“PagerDuty has blossomed within Ping Identity. It has become a core piece of our infrastructure.”

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Technology
“I can’t imagine life without PagerDuty.”

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Manufacturing
“We have peace of mind with PagerDuty.”

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More Items of Interest
G2Crowd Recognizes PagerDuty as a Leader in Incident Management
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PagerDuty Named a Cool Vendor in Gartner’s Digital Dexterity and AI for the Digital Workplace Report
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