What‘s New

Check out the latest features we‘ve been working on—including Event Intelligence, response automation, customer service ops, analytics, integrations, and more—by signing up for our Summit product keynote.

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Real-time event processing at ingest

Real-time event processing at ingest

Event Orchestration cuts down on manual event processing with a powerful decision engine, where teams can create custom logic to enrich, modify, and control routing based on event conditions at scale. By combining nested event rules with machine learning and precise, targeted automation to trigger actions like diagnostics and remediation, users can boost operational efficiency and reduce toil.

  • This feature is currently in Early Access for Event Intelligence and Digital Operations plans. Reach out to your account team for more information or sign up to request early access

Block and tackle transient noise

Block and tackle transient noise

Auto-Pause Incident Notifications automatically removes unnecessary noise from flapping alerts with the click of a button. PagerDuty uses machine learning to detect and pause transient alerts that historically auto-resolve themselves so that responders can stay focused on the work that matters.

  • This feature is currently in Early Access for Event Intelligence and Digital Operations plans. Reach out to your account team for more information or sign up to request early access

Get tips on where to look first

Get tips on where to look first

Probable Origin jumpstarts your response efforts with an auto-generated list of likely incident origin points for faster resolution. It uses historical data from correlated incident patterns to surface where (and where not) to look first when troubleshooting major incidents.

See recent changes and correlation in the palm of your hand

See recent changes and correlation in the palm of your hand

Change Events and Change Correlation for Mobile delivers machine-learning powered intelligence right to the palm of your hands. With the latest context available at a glance and on mobile, responders can identify potential change correlation, triage incidents quickly, and reduce time-to-resolution while on the go.

Easily support service configuration at scale

Easily support service configuration at scale

Service Standards helps you configure services with less toil for a coordinated and seamless incident response process. You can also easily audit current services for best practices and set standards at scale.

Connect data in the moments that matter

Connect data in the moments that matter

Global Search empowers you to retrieve details about incidents, services, schedules, and alerts during both active incident response and moments of retrospection. Find what you need faster so you can allocate valuable time and resources to the areas where they are needed most.

Get started with Rundeck in minutes

Get started with Rundeck in minutes

Rundeck Cloud is the easiest way to automate and delegate self-service IT operations. Immediately start using Rundeck to put real-time standardized automated actions into the hands of end-users. Rundeck Cloud manages the infrastructure for you, so you always have the latest patches and updates along with high availability, security, and elastic scalability.

Connect humans and prevent burnout

Connect humans and prevent burnout

Round Robin Scheduling equitably distributes on-call shift responsibilities amongst your team to achieve round-the-clock coverage.By balancing the workload across multiple users and escalation policies, teams can reduce the risk of burnout.

Reduce toil and response time with automation

Reduce toil and response time with automation

PagerDuty Rundeck Actions speed up incident response through safe, role-based delegation of automation to responders. Choose from a palette of tools to triage, diagnose, mitigate, and remediate an incident. Enjoy fewer escalations and improve safety and quality by increasing approved automation, and reducing manual work.

Align Your Organization with Full Service Ownership

Align Your Organization with Full Service Ownership

Dynamic Service Graph allows users to instantly discover, map, and visualize business and technical service dependencies across your digital ecosystem. View the health of your services at a glance, or assess the impact radius of an incident and zero in on probable cause.

Speed Up Enterprise-Wide Response with Customer Service Ops

Real-Time Operations for your Customer Service Teams

PagerDuty for Salesforce Service Cloud instantly updates agents and stakeholders of critical issues giving them the power to drive action and engage with experts across the organization to speed up case resolution time and improve customer satisfaction.

Take a Tour of Our New Capabilities

See how PagerDuty's digital operations management platform integrates both machine data and human intelligence—enabling teams to make intelligent real-time decisions, leverage automated precision response, and orchestrate business-wide action when it matters most.

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Platform Release Notes

Check out our latest release, recent improvements, and new capabilities across our entire platform.