What’s New

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Postmortems

Get better at resolving and preventing incidents by streamlining the postmortem process with automated timeline creation, collaborative editing, actionable insights, and more.

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Custom Incident Actions

Leverage rich in-app extensibility to create custom actions that are directly accessible within PagerDuty incidents. This significantly simplifies troubleshooting by automating common tasks or remediations.

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Major Incident Sync to ITSM

Seamlessly integrate with any ticketing system such as Jira Software, ServiceNow, or BMC Remedy to automatically sync incident and responder details. Have full control over what synchronizes with your tools, and classify incidents using your organization’s priority scheme.

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Stakeholder Engagement

The Stakeholder user license makes it easy for stakeholders across the business to stay engaged during major IT incidents, with self-service incident subscription and notifications.

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What’s New in PagerDuty

Check out other great new features you can find in PagerDuty.

New API Endpoints

With new API endpoints you can easily customize and control end-to-end incident resolution workflows. Automatically group related context, normalize and slice and dice event data, and more.

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Alert Filtering & Search

Filter, sort, and search for specific alerts using normalized fields (such as severity, summary text strings, services, source, component, etc.). Minimize cognitive load as you investigate your alerts.

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Operations Command Console

Visualize the health of services, infrastructure, and manage incident resolution all in one place. Interactive applications provide actionable full-stack visibility and response orchestration.

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