TUI Powers Outstanding Digital Experience for Customers with the PagerDuty Operations Cloud

Size: 60,000+

Industry: Travel

Location: Hanover, Germany

Key Integrations:

TUI is the world’s largest integrated tourism organization, providing end-to-end travel experiences with a network of 400 hotels, 130 aircraft, and 16 cruise ships across the globe. The company orchestrated a business transformation and a technology transformation to stand up more resilient IT operations, drive efficiency, and power an outstanding digital experience for customers.

Yasin Quareshy, Head of Technology at TUI, talks about the transformation, its outcomes, and the role that PagerDuty has played in TUI’s journey to accelerate innovation and win customer trust.

Read our full interview with Yasin or request a demo today.