Vodafone Utilizes PagerDuty to Better Understand Their Real-Time Operations

Size: 10,000+ Employees

Industry: Technology

Location: Berkshire, UK

Customer Since: 2018

Vodafone is a telecommunications company providing 4G network coverage for 18 million customers and 99% of the United Kingdom’s population. Ben Connolly, Head of Digital Engineering at Vodafone, details the challenges that his engineering teams were facing and why PagerDuty was the perfect fix. PagerDuty helps Vodafone deliver a better customer experience by allowing their teams to see the impact that they’re having in real time.