Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Cut through the noise. Unleash innovation and productivity.
Check out the latest features we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 200 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
Join live and on-demand webinars for product deep dives, industry trends, configuration training, and use case-specific best practices.
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
When PagerDuty was founded, development speed was of the essence—so it should be no surprise when we reveal that Rails was the initial sole bit...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
Last Updated: May 25, 2018
Your privacy is of the utmost importance to PagerDuty, Inc. (“PagerDuty” or “we“) and we take our obligations regarding your privacy seriously.
We adhere to the EU-U.S. Privacy Principles and Swiss-U.S. Privacy Principles with respect to the personal data of residents of the European Economic Area (“EEA“) and Switzerland respectively who access and use our Online Services and whose personal data we collect in reliance on each Privacy Shield Framework. PagerDuty has registered for the Privacy Shield maintained by the U.S. Department of Commerce, and are currently pending confirmation to be listed on the program at https://www.privacyshield.gov/list .
You may update your Cookie preferences anytime here. We may link the information we store in cookies or through other mechanisms to the PII you submit while using our Online Services. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Online Services. You can remove persistent cookies at any time by following the directions in the “Help” section of your Internet browser. You can also disable all cookies on your Internet browser. For details, see www.aboutcookies.org. If you choose to disable cookies, be advised that some components of our Online Services may not work properly.
We may generate reports that contain aggregate data about usage of our Online Services and similar topics. In such instances, we use aggregate data that cannot be used to reasonably identify any individual and which contains no PII.
We may also disclose your PII with your prior informed consent. Service providers acting on our behalf are obliged to adhere to confidentiality requirements no less protective than those set forth herein and will only receive access to your PII as necessary to perform their functions.
PagerDuty adheres to the Privacy Shield Principle of Accountability for Onward Transfer. We may transfer PII (including personal data about residents of the EEA and Switzerland) to our vendors, consultants and other service providers who need access to such PII to carry out work on our behalf. If a third party service provider providing services on PagerDuty’s behalf processes such PII in a manner inconsistent with the Privacy Shield Principles, PagerDuty will be liable unless we can prove that we are not responsible for the event giving rise to the damages. We may also be required to disclose such PII in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
This Supplemental GDPR Privacy Statement does not cover any other data collection or processing, including, without limitation, through other PagerDuty websites or online services that do not display a direct link to this Supplemental GDPR Privacy Statement, or through third-party websites.
Effective: May 25, 2018
European Union Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“EU GDPR“), requires PagerDuty to provide additional and different information about its data processing practices to data subjects in the European Economic Area (“EEA“). If you are accessing the Online Services from a member state of the EEA, this Supplemental GDPR Privacy Statement applies to you.
PagerDuty, Inc., 600 Townsend St., #200, San Francisco, CA 94103, is the data controller. Its representative in the EU is PagerDuty Ltd. and can be contacted at email@example.com.
As exceptions, PagerDuty relies on your consent with respect to cookies that are not strictly necessary and direct marketing emails per Article 6(1)(a) of the EU GDPR; and pursues legitimate interests under Article 6(1)(f) of the EU GDPR with respect to situations where PagerDuty needs to process your personal data to comply with applicable laws (as a U.S.-based company, PagerDuty is subject to U.S. laws and must comply with them) or processes your personal data to improve our business and Online Services.
Personal Data Transfers outside of the EEA. PagerDuty may transmit some of your personal data to a country where the data protection laws may not provide a level of protection equivalent to the laws in your jurisdiction, including the United States. As required by applicable law, PagerDuty, Inc. will provide an adequate level of protection for your personal data using various means, including, where appropriate:
Any onward transfer is subject to appropriate onward transfer requirements as required by applicable law.
Data Retention. PagerDuty keeps personal data as long as required to provide the Online Services you have requested or registered for and comply with applicable laws.
Data Subject Rights. You have a right to request from PagerDuty access to and rectification or erasure of your personal data or restriction of processing concerning you, as well as the right to data portability under the EU GDPR. You also have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data by us and we can be required to no longer process your personal data. In general, you have the right to object to our processing of your personal data for direct marketing purposes. If you have a right to object and you exercise this right, your personal data will no longer be processed for such purposes by us. You can exercise such rights by accessing the information in your account, submitting a request here, and/or by emailing firstname.lastname@example.org.
If you have provided consent for cookies that are not strictly necessary, direct marketing emails or other data processing based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You have the right to lodge a complaint with a supervisory authority.
Your Choices. You are not required to provide any personal data to PagerDuty but if you do not provide any personal data to PagerDuty, you cannot use the Online Services. You can use the Online Services without consenting to cookies that are not strictly necessary or direct marketing emails; the only consequence is that our Online Services will be less tailored to you or you will not receive our marketing emails. Cookie preferences can be changed by clicking here.
Profiling. PagerDuty does not use in connection with the Online Services automated decision-making, including profiling, in a way that produces legal effects concerning you or which significantly affects you.
600 Townsend St., #200
San Francisco, CA 94103
260 Queen St W #300,
Toronto, ON M5V 1Z8, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2018