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  • Incident Management Transformation

Incident Management Transformation

Automate end-to-end management of major and minor incidents,
from notification to post-incident review.

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Systematically manage the entire incident lifecycle

Delivering a seamless digital experience is critical. To mitigate risks to brand reputation and revenue, enterprises need an end-to-end incident management solution that proactively manages incidents, prevents them from reoccurring, and enables teams to orchestrate a real-time response.

Learn how PagerDuty helps organizations automate the incident lifecycle

Proactive incident management

PagerDuty manages the entire incident lifecycle with an enterprise-grade incident management platform. Limit business disruption via auto-remediation and ensure a streamlined response with coordinated stakeholder engagement.

Screenshot demonstrating PagerDuty incident workflows.

Automate critical work

PagerDuty automates critical work across the enterprise. Execute event-driven incident management automation across teams, technologies, and networks. Reduce risks with guided remediation to ensure no critical steps are missed.

Screenshot demonstrating PagerDuty incident automation

Learn from previous incidents

Build more resilient operations by identifying patterns across tools and teams. With PagerDuty, turn learnings from post-incident reviews into intelligent automations that drive continuous improvement.

Screenshot demonstrating PagerDuty incident automation

“The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers. We want to create trust with our customers and PagerDuty allows us to build that trust.”

Yasin Quareshy

Head of Technology at TUI

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