AIOps

Automate critical workloads. Accelerate digital transformation.

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Reduce noise. Create real-time context. Remove manual toil.

Overwhelming levels of noise and increasing complexity has left DevOps and Central IT teams of all sizes struggling with alert fatigue and slow, painful incident response. Discover fewer alerts and faster resolution.

Teams need a reliable way to process high volumes of data and events, to manage routing and response in real-time, and to help teams resolve incidents quickly.

PagerDuty’s AIOps solution leverages machine learning and automation to empower our customers to remove manual process and drive to next best action.

Products

PagerDuty Event Intelligence

Provide critical signals and context to take action in real time, resolve faster, and reduce downtime. Customers using Event Intelligence enjoy up to 98% noise reduction and see 50% fewer incidents than those who only use PagerDuty for incident response.

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PagerDuty Event Intelligence Event Rulesets

PagerDuty Automation Actions

Easily connect responders and event rules to automate diagnosis and remediation of issues in production infrastructure. This PagerDuty add-on curates and delegates existing automated tasks in the context of incidents in PagerDuty.

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"The ability to reduce the noise and clear out alerts within the platform really frees up a lot of time for people on our SRE team to focus on higher-impact tasks. "

— Luke Rotta

Manager, SRE and Observability at CTC

How can PagerDuty’s AIOps solution help your team?

  • Reduce Noise to Minimize Interruptions
  • Create Context for Faster Resolution
  • Remove Toil with Event-Driven Automation
  • Trigger Auto-Diagnostics with Built-in Automation

Bring your own stack

You don't have to change your processes: we work with the tools you're already using.

With 650+ native integrations and the ability to build and customize workflows with the extensible PagerDuty APIs, we integrate data from all your tools to give you insights into your IT infrastructure. Our enhanced Events API v2 automatically normalizes all inbound events into common fields.

Respond your way and with the tools, you like using our bi-directional extensions so you can eliminate tool toggling, fix issues in-line, and automate ops-related tasks with your preferred ChatOps tool.

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